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What is Ownchat?
Ownchat is an all-in-one platform designed for businesses leveraging WhatsApp, featuring sophisticated tools like a Shared Team Inbox and a multi-agent support system that promotes growth on the platform. By integrating the capabilities of WhatsApp Business APIs within an easy-to-use no-code collaborative framework, Ownchat enables businesses to enhance their communication strategies effectively.
Our intuitive application, available for both Android and iOS devices, allows agents to manage customer interactions seamlessly while on the move, ensuring they remain connected with their team from nearly any location.
Highlighted Features Include:
- **Shared Team Inbox:** Collaborate with team members for improved efficiency.
- **WhatsApp Chatbot:** Develop no-code chatbots that offer 24/7 customer support.
- **WhatsApp Broadcast:** Effortlessly execute large-scale marketing initiatives.
- **WhatsApp Automation:** Simplify conversations for better customer engagement.
- **WhatsApp CRM:** Provide scalable support directly via WhatsApp.
- **WhatsApp Notification Campaigns:** Engage thousands of subscribed customers with one simple action, optimizing marketing efforts.
Through these features, Ownchat not only enhances communication but also significantly elevates customer engagement and satisfaction levels, ultimately driving business success. Additionally, the platform supports continuous improvement by allowing businesses to adapt to their customers' evolving needs.
What is Chakra Chat?
Chakra Chat is an official platform for WhatsApp Business API, specifically designed for sales, customer support, and marketing teams.
This platform streamlines communication by utilizing a Shared Chat Inbox for managing all interactions, enabling Template Broadcast Campaigns to reach targeted audiences, and ensuring constant customer engagement through the use of Chatbots and AI Agents.
Focusing on the eCommerce industry, it allows for easy integration with popular platforms such as Shopify, WooCommerce, or Wix, which helps businesses align their product catalogs and transform WhatsApp conversations into sales prospects.
Key features include an automated chat assignment system within the Shared Chat Inbox, the ability to conduct large-scale segmented messaging through Template Broadcast Campaigns, and the implementation of Chatbots and AI Agents for enhanced conversation flow and support.
It also includes eCommerce and Catalog Integration, Lead Management, a Website Chat Widget, and in-depth Reporting & Insights to track delivery rates, read rates, and various chat metrics, along with a Management API for seamless integration with current technology infrastructures.
Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number
Moreover, the platform provides API Integration Partner and Agency Partner programs to further improve usability for its users.
Significantly, Chakra Chat maintains no markup on Meta's standard template message fees and accommodates multiple WhatsApp numbers through a coexistence setup, while also offering comprehensive onboarding assistance to ensure a hassle-free implementation process.
This makes it an invaluable tool for businesses looking to enhance their communication strategies and boost sales through effective engagement.
Media
No images available
API Availability
Has API
API Availability
Has API
Pricing Information
$53.00
Free Version
Free Trial Offered?
Pricing Information
$12.49/month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Ownchat
Date Founded
2022
Company Location
India
Company Website
ownchat.app
Company Facts
Organization Name
ChakraHQ
Date Founded
2019
Company Location
India
Company Website
chakrahq.com
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Categories and Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
