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What is Ownchat?

Ownchat is an all-in-one platform designed for businesses leveraging WhatsApp, featuring sophisticated tools like a Shared Team Inbox and a multi-agent support system that promotes growth on the platform. By integrating the capabilities of WhatsApp Business APIs within an easy-to-use no-code collaborative framework, Ownchat enables businesses to enhance their communication strategies effectively. Our intuitive application, available for both Android and iOS devices, allows agents to manage customer interactions seamlessly while on the move, ensuring they remain connected with their team from nearly any location. Highlighted Features Include: - **Shared Team Inbox:** Collaborate with team members for improved efficiency. - **WhatsApp Chatbot:** Develop no-code chatbots that offer 24/7 customer support. - **WhatsApp Broadcast:** Effortlessly execute large-scale marketing initiatives. - **WhatsApp Automation:** Simplify conversations for better customer engagement. - **WhatsApp CRM:** Provide scalable support directly via WhatsApp. - **WhatsApp Notification Campaigns:** Engage thousands of subscribed customers with one simple action, optimizing marketing efforts. Through these features, Ownchat not only enhances communication but also significantly elevates customer engagement and satisfaction levels, ultimately driving business success. Additionally, the platform supports continuous improvement by allowing businesses to adapt to their customers' evolving needs.

What is Insell?

Insell stands out as a specialized customer engagement and automation solution designed for enterprises that heavily rely on WhatsApp. It provides users with access to the WhatsApp Business API and includes a collaborative inbox for teams, which facilitates broadcast campaigns, automated replies, AI-powered chatbots, and workflow triggers to streamline customer interactions. The platform’s AI CRM improves lead management by incorporating features like scoring and automated follow-ups, while its AI calling agents can qualify leads, answer questions, schedule appointments, and update CRM data in Hindi, English, and Hinglish. Furthermore, Insell seamlessly integrates with n8n for enhanced workflow automation and connects with popular services such as Shopify, WooCommerce, Salesforce, HubSpot, and Zoho. This adaptable tool is especially advantageous for teams working in fields like e-commerce, real estate, education, and healthcare, enabling them to manage customer queries, launch messaging campaigns, organize sales leads, and automate routine follow-up actions. Various subscription tiers are offered, each with designated limits on contacts and agents, and onboarding, along with setup assistance, is available for an extra charge. In summary, Insell delivers an all-encompassing solution for businesses aiming to improve customer engagement through streamlined communication methods, ultimately fostering stronger relationships with their clientele.

Media

No images available

Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

n8n

API Availability

API Availability

Pricing Information

$53.00
Free Trial Offered?

Pricing Information

₹24,999/year
Starter is ₹24,999/year plus a ₹15,000 one-time setup fee and includes 10,000 contacts and 5 agent seats. Growth is ₹49,999/year plus a ₹25,000 one-time setup fee, with 50,000 contacts and 10 seats. Meta message charges are additional; optional services are extra.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Ownchat

Date Founded

2022

Company Location

India

Company Website

ownchat.app

Company Facts

Organization Name

insell.io

Company Location

India

Company Website

insell.io

Categories and Features

Customer Service

Not specified

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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