Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 104 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Intermedia Unite Reviews & Ratings
    1,634 Ratings
    Company Website
  • Intulse Reviews & Ratings
    140 Ratings
    Company Website
  • PBXware Reviews & Ratings
    39 Ratings
    Company Website
  • Yeastar P-Series PBX System Reviews & Ratings
    116 Ratings
    Company Website
  • Aircall Reviews & Ratings
    1,838 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,237 Ratings
    Company Website
  • Zoom Phone Reviews & Ratings
    2,944 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    115 Ratings
    Company Website
  • net2phone Reviews & Ratings
    197 Ratings
    Company Website
  • Datagate Telecom Billing Reviews & Ratings
    12 Ratings

What is Streams.AI by PanTerra Networks?

Streams.AI by PanTerra Networks is a comprehensive Unified Communications and Contact Center platform that combines every major communication channel into a single, cloud-based solution. Instead of managing multiple vendors or disconnected apps, businesses gain one secure platform that covers VoIP phone service, video conferencing, team messaging, SMS, fax, and file sharing, all enhanced by powerful AI-driven tools. With cloud PBX features like auto-attendant, call recording, voicemail-to-email, and advanced routing, Streams.AI simplifies business calling while ensuring HD-quality reliability. Teams can collaborate through secure video meetings, webinars for up to 1,000 attendees, persistent chat, advanced team rooms, and SmartBox enterprise file sync and share with built-in security and version control. Customer-facing teams benefit from robust contact center capabilities including skills-based routing, queue management, real-time dashboards, and AI features such as transcription, analytics, and agent assist, tools that increase efficiency and improve customer experiences. Streams.AI integrates seamlessly with Microsoft Teams, Outlook, Office 365, Google Workspace, Gmail, Salesforce, ServiceTitan, and more, while APIs support custom workflows. With HIPAA and SOC 2 compliance, end-to-end encryption, geo-redundant data centers, and 99.999% uptime, businesses can trust their communications are protected and always available. Deployment is fast thanks to white-glove onboarding, and support is unmatched: Streams.AI customers get live, US-based expert help 24/7, with an average response time under 30 seconds. Trusted for more than 20 years, PanTerra delivers a future-ready, scalable platform for SMBs and enterprises alike, helping organizations reduce IT complexity, lower costs, improve team productivity, and deliver exceptional customer engagement.

What is Ooma Office?

Ooma Office is a budget-friendly and user-friendly business VoIP solution that has received numerous accolades, making it suitable for companies of all sizes and easy to implement. With Ooma, businesses can access sophisticated voice and collaboration tools that can be customized to fit any workforce size, irrespective of the number of employees. This service provides unlimited lines for businesses and features a straightforward setup process that does not require contracts or long-term commitments, allowing flexibility for users. As small businesses expand, Ooma facilitates the effortless scaling of their phone systems to accommodate growth. Customers are presented with a range of hardware choices, including traditional analog phones, IP phones, or virtual services available through Mobile and Desktop applications. In addition, Ooma offers a comprehensive suite of business phone functionalities designed to deliver a smooth communication experience, including advanced tools such as virtual receptionists, ring groups, call parking, multi-site access, and more, all of which help small businesses project a larger presence. Furthermore, Ooma’s dedication to customer satisfaction ensures that users receive ongoing support and resources for optimizing their communication strategies.

Media

Media

Integrations Supported

Salesforce
Box
Freshdesk
Google Workspace
Microsoft Outlook
Microsoft Teams
Oracle API Management
SAP Advanced Track and Trace for Pharmaceuticals
Zendesk
Zoho CRM

Integrations Supported

Salesforce
Causal
Indent
NexHealth
Outdoo AI

API Availability

Has API

API Availability

Pricing Information

$24.95 per user/month
Business Plus - $24.95/user/month
Essential UC suite: business voice, mobile apps, and file sharing.

Professional - $29.95/user/month
Full UCaaS: voice, video meetings, unlimited storage, AI receptionist.

Call Center - $44.95/user/month
Omnichannel contact center: queues, routing, analytics, supervisor tools.

Contact Center - Custom Pricing
Advanced, multi-channel CCaaS with blended voice, chat, email & social.

Pricing Information

$19.95/month per user
- Includes unlimited calls in the U.S. & Canada
- SMS/MMS messaging
- Virtual fax
- Free number transfer
- One FREE toll-free number + 500 minutes/month.

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

PanTerra Networks

Date Founded

2001

Company Location

United States

Company Website

www.panterranetworks.com

Company Facts

Organization Name

Ooma

Date Founded

2004

Company Location

United States

Company Website

www.ooma.com/office/

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Content Collaboration

Client Portal
Cloud Storage
Digital Asset Management
Document Management
File Sharing
Messaging / Discussion

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
Voice Quality Enhancement

Call Forwarding

Not specified

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
Virtual Extensions
Web Conferencing

Telephony

Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP

Toll Free 800 Number

Not specified

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
Mobile Access
Multi-User Collaboration
Voice Mail

Vanity Phone Number

Not specified

Video Conferencing

Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Virtual Phone Number

Not specified

Web Conferencing

Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Popular Alternatives

Popular Alternatives

Zoom Phone Reviews & Ratings

Zoom Phone

Zoom Communications
Intermedia Unite Reviews & Ratings

Intermedia Unite

Intermedia
Intermedia Unite Reviews & Ratings

Intermedia Unite

Intermedia