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What is ParaPlan?
Minimize waste, optimize operations, and elevate rider satisfaction with an all-inclusive software solution crafted specifically for Paratransit and NEMT services. Managing a transportation business can be complex, especially when aiming for efficiency with limited resources while balancing multiple operational elements. ParaPlan tackles every facet of this issue, enhancing your operational efficiency and enriching the experience for everyone involved. Bid farewell to the complications linked with outdated and cumbersome software. Revolutionize your operations with intuitive software designed to meet the specific demands of Paratransit and NEMT services. Enjoy outstanding support, guaranteeing that all your questions are answered swiftly. Improve your operational efficiency and simplify your workflow with ease. Contact us today for a comprehensive quote, as we are committed to enhancing your community’s connectivity through smart transit solutions. With ParaPlan’s Smart Search feature, you can effortlessly find the specific rider you need, and every upcoming reservation is conveniently displayed in the sidebar for quick reference. Moreover, our platform facilitates easy tracking of service requests, ensuring you remain proactive in delivering timely transportation solutions, thus fostering stronger community ties. This innovative approach not only streamlines your processes but also significantly contributes to a more reliable transit experience for all users.
What is NEMT Cloud Dispatch?
NEMT Cloud Dispatch is a cloud-based transportation software platform that runs NEMT, paratransit, and school transportation operations from a single system. Transparent pricing starts at $49.99/month for solo operators, $149.99/month for fleets up to 5 vehicles, and $39.99 per additional vehicle beyond five —, no contracts, and no per-trip charges.
What NEMT Cloud Dispatch Does
• Automates scheduling and routing for recurring NEMT trips (dialysis, behavioral health), paratransit demand-response trips, and K-12 school transportation routes
• Connects directly to major NEMT brokers — Modivcare (formerly LogistiCare), MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, and HBSS Connect Corp
• Provides drivers with iOS and Android mobile apps for manifests, proof of pickup and drop-off, and pre-trip inspections
• Generates 837P EDI claim files for Medicaid, CMS 1500 forms for insurance, and broker-specific billing formats.
• Gives hospitals, care facilities, and school districts a secure portal to request and track transportation
• Tracks fleet GPS, maintenance schedules, driver behavior, and compliance documentation in real time
• Handles driver HR — certifications, expiration alerts, time tracking, payroll export to QuickBooks and Sage
• Includes built-in VoIP calling and SMS notifications for rider and driver communication
Who Uses NEMT Cloud Dispatch
NEMT providers from solo operators to mid-market fleets. Paratransit operators including public transit agencies and contracted operators. School transportation operators serving K-12 districts. Hospital discharge planners, dialysis centers, skilled nursing facilities, home health agencies, school districts, and transit agencies use the built-in Facility Portal to request and track transportation from their contracted providers.
Pricing
• Solo Operator — $49.99/month (1 vehicle)
• Small Fleet — $149.99/month (up to 5 vehicles)
• Growth — $149.99/month + $39.99 per additional vehicle.
Integrations Supported
Android
Apple iOS
Google Maps
MTM Carousel
Practice Mate
QuickBooks Enterprise
Twilio
Integrations Supported
Android
Apple iOS
Google Maps
MTM Carousel
Practice Mate
QuickBooks Enterprise
Twilio
API Availability
Has API
API Availability
Has API
Pricing Information
$300 per month
Free Version
Free Trial Offered?
Pricing Information
$49.99
• Solo Operator — $49.99/month (1 vehicle)
• Small Fleet — $149.99/month (up to 5 vehicles)
• Growth — $149.99/month + $39.99 per additional vehicle beyond 5
• Custom software customization — $95/hour
• Small Fleet — $149.99/month (up to 5 vehicles)
• Growth — $149.99/month + $39.99 per additional vehicle beyond 5
• Custom software customization — $95/hour
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
EnGraph Software
Date Founded
1999
Company Location
United States
Company Website
www.paraplan.software/
Company Facts
Organization Name
NEMT Cloud Dispatch
Date Founded
2009
Company Location
United States
Company Website
nemtclouddispatch.com
Categories and Features
Public Transportation
Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling
Categories and Features
EMS
Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management
NEMT
Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking