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What is Parnidia AI Chat Agent?

Parnidia AI Chat Agent is a managed conversational AI platform that automates customer support and sales conversations for e-commerce brands, clinics, SaaS companies and service businesses. What sets it apart is the delivery model. Instead of handing you a chatbot builder, the Parnidia team designs and runs the setup: they build a grounded knowledge base from your own content, integrate your systems, test the agent with you, and launch in up to 4 weeks. Capabilities: 1. Instant answers 24/7, grounded only in your verified business data 2. Product discovery and recommendations that drive conversions 3. Order, delivery and stock lookups from Shopify, WooCommerce, Magento and other platforms 4. Bookings and payment links (via Paysera) inside the conversation 5. Human hand-off with complete context 6. One agent across web chat, email, WhatsApp, Instagram, Messenger and SMS 7. Native multilingual support for every language major LLMs handle The included AI-first Helpdesk gives support teams one inbox for AI and human conversations, AI-drafted email replies, AI quality evaluations and trend analytics, plus a feedback loop where every correction improves the agent. Security: GDPR-aligned processing, a signed DPA with every client, customer data never used for model training, and AI providers certified for SOC 2 and ISO 27001. Simple monthly plans from 99 EUR, priced by conversation volume. Customers report up to 60% lower support costs and about 80% of inquiries resolved automatically.

What is Ovebot?

Ovebot functions as an intelligent assistant tailored for sales and customer support in the realm of online retail. Embedded within a chat widget, it leverages a retailer's product catalog, website content, and policies to adeptly answer customer inquiries; it also recommends products that align with customer needs and the items already in their shopping carts, enabling easy addition of products to their carts. For e-commerce platforms that support it, Ovebot provides real-time updates on inventory levels and pricing, as well as tracking and order status, while efficiently handling requests to modify or cancel orders when necessary. Moreover, the assistant has the capability to collect and qualify leads, smoothly transitioning conversations to human agents, and it can produce reports detailing interactions, viewed items, shopping carts, and sales that arise from chat interactions. Merchants can personalize the assistant's functionalities, including knowledge bases, language settings, and operational hours, through an intuitive web interface. Ovebot can be integrated via plugins for popular platforms like WooCommerce, WordPress, PrestaShop, OpenCart, and Magento, or through a script for other website types. Additionally, it broadens its lead generation functions to industries beyond retail, encompassing fields such as healthcare, marketing agencies, real estate, and software as a service (SaaS). This adaptability not only enhances customer engagement but also significantly boosts sales processes, making Ovebot an indispensable asset for businesses seeking to improve their service offerings and operational efficiency. Ultimately, Ovebot’s diverse capabilities transform how businesses interact with their customers, driving growth and satisfaction.

Media

Media

Integrations Supported

Magento
OpenCart
PrestaShop
WooCommerce
Adobe Commerce
BigCommerce
Confluence
Facebook Messenger
Gmail
Google Drive
HubSpot CRM
Instagram
Microsoft Outlook
Microsoft SharePoint
Notion
Omnisend
Paysera
Pipedrive
Salesforce
Shopify

Integrations Supported

Magento
OpenCart
PrestaShop
WooCommerce

API Availability

API Availability

Pricing Information

€99/month
Start: 99 EUR/month, 300 conversations included. Growth: 299 EUR/month, 1,000 conversations, 5 languages, live hand-off, Instagram and Messenger. Enterprise: custom volume and integrations. Setup quoted per project.

Pricing Information

€29/month
The Starter plan is €29/month, including VAT. It includes up to 1,000 AI messages per month, one agent, one human-agent seat, and a catalog of up to 2,000 products.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Parnidia

Date Founded

2024

Company Location

Lithuania

Company Website

www.parnidia.com

Company Facts

Organization Name

AWeb Design SRL

Date Founded

2016

Company Location

Romania

Company Website

ovebot.ai/en

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Natural Language Processing
Payment Integration
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Categories and Features

AI Sales Agents

Not specified

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