Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ActiveCampaign Reviews & Ratings
    4.4 out of 5 stars 17,400 Ratings
    Company Website for ActiveCampaign
  • Zendesk Reviews & Ratings
    4.3 out of 5 stars 8,616 Ratings
    Company Website for Zendesk
  • AddSearch Reviews & Ratings
    4.6 out of 5 stars 145 Ratings
    Company Website for AddSearch
  • AmpiFire Reviews & Ratings
    4.5 out of 5 stars 58 Ratings
    Company Website for AmpiFire
  • Maropost Marketing Cloud Reviews & Ratings
    4.4 out of 5 stars 152 Ratings
    Company Website for Maropost Marketing Cloud
  • Act! Reviews & Ratings
    4.0 out of 5 stars 555 Ratings
    Company Website for Act!
  • GetResponse Reviews & Ratings
    4.3 out of 5 stars 1,801 Ratings
    Company Website for GetResponse
  • Odoo Reviews & Ratings
    4.2 out of 5 stars 1,729 Ratings
    Company Website for Odoo
  • Adzooma Reviews & Ratings
    4.6 out of 5 stars 253 Ratings
    Company Website for Adzooma
  • LogicalDOC Reviews & Ratings
    4.5 out of 5 stars 151 Ratings
    Company Website for LogicalDOC

What is Pattr?

Pattr enhances the comfort level of your customers and audience, facilitating more meaningful discussions within your team. Their offerings encompass: • Content Moderation - Utilizing AI for effective content oversight • Superfans - Uncovering your most passionate supporters and influencers • Marketing Automation - Engaging a broad audience efficiently • Conversational Bots - Enabling personalized interactions with customers By integrating a centralized inbox, intelligent Process Automation, and Conversational AI, you can effortlessly amplify the essence of human connection. While impactful campaigns often rely heavily on extensive social media efforts, these require considerable time and financial resources. The crucial challenge lies in how to effectively scale real-time dialogues that enhance both brand and user engagement. Providing customers with timely and relevant information is essential for achieving desired results, such as educating them, capturing leads, or prompting sales. When customers receive the right information exactly when they need it, their connection with the brand deepens, fostering a stronger sense of trust and loyalty. This trust ultimately translates into lasting customer relationships and increased brand advocacy.

What is Cognigy.AI?

Cognigy.AI is a sophisticated conversational AI platform tailored for enterprises, aimed at automating customer interactions across multiple channels, such as voice and chat. By utilizing cutting-edge natural language understanding (NLU) and large language models (LLMs), it allows companies to develop smart AI agents that engage in personalized, human-like dialogues. The platform's strong integration features enable it to connect effortlessly with existing contact center and CRM systems, thereby enhancing the orchestration of customer experiences. Additionally, Cognigy.AI introduces Agentic AI, which features autonomous, goal-driven agents capable of independent thought, adaptation, and collaboration with both AI and human agents, effectively managing intricate queries with agility and accuracy. This all-encompassing solution not only facilitates the streamlining of customer service operations but also boosts engagement levels and increases efficiency in addressing customer inquiries, ultimately transforming the way businesses interact with their clients. With its innovative tools and capabilities, Cognigy.AI positions organizations to thrive in the competitive landscape of customer service.

Media

Media

Integrations Supported

Instagram
X (Twitter)

Integrations Supported

8x8 Contact Center
Alexa
Avaya Experience Platform
DeepL
Firebase
Genesys Cloud CX
Genesys Cloud EX
Google Assistant
HERE
HubSpot Customer Platform
Microsoft Azure
NiCE CXone Mpower
OpenAI
Salesforce
Salesforce Agentforce Service
ServiceNow
Zendesk
monday AI work platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing scales on the number of channels switched on and capabilities - flat pricing that does not scale on volume users, messages or comments.
Free Trial Offered?

Pricing Information

Volume based pricing
Free Trial Offered?

Supported Platforms

SaaS
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pattr

Date Founded

2014

Company Location

Australia

Company Website

www.pattr.io

Company Facts

Organization Name

NiCE Cognigy

Company Location

Germany / United States

Company Website

www.cognigy.com

Categories and Features

Content Moderation

Artificial Intelligence
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis

Marketing Automation

Social Marketing

Categories and Features

Agentic AI

Not specified

Agentic Orchestration

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Assistants

Not specified

AI Employees

Not specified

AI Orchestration

Not specified

AI Voice Agents

Not specified

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Generative AI

Not specified

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Text to Speech
Voice Customization

Live Chat

Canned Responses
Customizable Branding
Proactive Chat
Third Party Integration
Transfers / Routing

Voice Bot

Not specified

Popular Alternatives

EasyCMT Reviews & Ratings

EasyCMT

5.0 out of 5 stars

Popular Alternatives

kama.ai Reviews & Ratings

kama.ai

4.8 out of 5 stars
AI Rudder Reviews & Ratings

AI Rudder

5.0 out of 5 stars
OpenWeb Reviews & Ratings

OpenWeb

5.0 out of 5 stars
Kore.ai Reviews & Ratings

Kore.ai

5.0 out of 5 stars