Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ActiveCampaign Reviews & Ratings
    17,291 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    7,958 Ratings
    Company Website
  • AddSearch Reviews & Ratings
    140 Ratings
    Company Website
  • AmpiFire Reviews & Ratings
    57 Ratings
    Company Website
  • Maropost Marketing Cloud Reviews & Ratings
    152 Ratings
    Company Website
  • Act! Reviews & Ratings
    554 Ratings
    Company Website
  • GetResponse Reviews & Ratings
    1,798 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,714 Ratings
    Company Website
  • Adzooma Reviews & Ratings
    254 Ratings
    Company Website
  • Coursebox AI Reviews & Ratings
    100 Ratings
    Company Website

What is Pattr?

Pattr enhances the comfort level of your customers and audience, facilitating more meaningful discussions within your team. Their offerings encompass: • Content Moderation - Utilizing AI for effective content oversight • Superfans - Uncovering your most passionate supporters and influencers • Marketing Automation - Engaging a broad audience efficiently • Conversational Bots - Enabling personalized interactions with customers By integrating a centralized inbox, intelligent Process Automation, and Conversational AI, you can effortlessly amplify the essence of human connection. While impactful campaigns often rely heavily on extensive social media efforts, these require considerable time and financial resources. The crucial challenge lies in how to effectively scale real-time dialogues that enhance both brand and user engagement. Providing customers with timely and relevant information is essential for achieving desired results, such as educating them, capturing leads, or prompting sales. When customers receive the right information exactly when they need it, their connection with the brand deepens, fostering a stronger sense of trust and loyalty. This trust ultimately translates into lasting customer relationships and increased brand advocacy.

What is Cognigy.AI?

Cognigy.AI is a sophisticated conversational AI platform tailored for enterprises, aimed at automating customer interactions across multiple channels, such as voice and chat. By utilizing cutting-edge natural language understanding (NLU) and large language models (LLMs), it allows companies to develop smart AI agents that engage in personalized, human-like dialogues. The platform's strong integration features enable it to connect effortlessly with existing contact center and CRM systems, thereby enhancing the orchestration of customer experiences. Additionally, Cognigy.AI introduces Agentic AI, which features autonomous, goal-driven agents capable of independent thought, adaptation, and collaboration with both AI and human agents, effectively managing intricate queries with agility and accuracy. This all-encompassing solution not only facilitates the streamlining of customer service operations but also boosts engagement levels and increases efficiency in addressing customer inquiries, ultimately transforming the way businesses interact with their clients. With its innovative tools and capabilities, Cognigy.AI positions organizations to thrive in the competitive landscape of customer service.

Media

Media

Integrations Supported

Facebook

Integrations Supported

8x8 Contact Center
Alexa
Amazon Connect
Avaya Experience Platform
BambooHR
Confluence
Facebook Messenger
Firebase
HubSpot CRM
Intercom
Jira
Microsoft SharePoint
NiCE CXone Mpower
OpenAI
Salesforce
Salesforce Agentforce Service
Twilio
Zendesk
monday AI work platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing scales on the number of channels switched on and capabilities - flat pricing that does not scale on volume users, messages or comments.
Free Trial Offered?

Pricing Information

Volume based pricing
Free Trial Offered?

Supported Platforms

SaaS
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pattr

Date Founded

2014

Company Location

Australia

Company Website

www.pattr.io

Company Facts

Organization Name

NiCE Cognigy

Company Location

Germany / United States

Company Website

www.cognigy.com

Categories and Features

Content Moderation

Artificial Intelligence
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis

Marketing Automation

Social Marketing

Categories and Features

Agentic AI

Not specified

Agentic Orchestration

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Assistants

Not specified

AI Employees

Not specified

AI Orchestration

Not specified

AI Voice Agents

Not specified

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Generative AI

Not specified

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Text to Speech
Voice Customization

Live Chat

Canned Responses
Customizable Branding
Proactive Chat
Third Party Integration
Transfers / Routing

Voice Bot

Not specified

Popular Alternatives

Popular Alternatives