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What is Pexip Engage?

Pexip Engage, previously known as Skedify, transcends traditional appointment scheduling software by ensuring that client-facing advisors are readily accessible. Businesses that do not conduct online sales can benefit from a smooth scheduling and video interaction process. Rather than merely directing customers through essential stages of their journey, Pexip Engage facilitates a cohesive scheduling and video experience, positioning itself as the premier optichannel platform for customer engagement. Targeting medium to large enterprises in sectors such as Banking & Insurance and HR & Recruitment, it recognizes that these industries primarily offer expert guidance rather than physical products online. With around 90% of clients initiating their buying journeys on the internet, Pexip Engage plays a crucial role in enabling organizations to make their advisors available, relevant, and engaged. By streamlining scheduling and video communication, it fosters meaningful interactions that enhance customer satisfaction and drive business success. This innovative solution empowers organizations to connect with clients at pivotal moments, ultimately enriching the customer experience.

What is Count3r?

Connect your customers' digital journeys to tailored support, enhancing their experience through various interaction methods like face-to-face meetings, phone conversations, video calls, and messaging using our cutting-edge platform. Effortlessly merge customer pathways from your website into personalized advisory sessions. By utilizing our simple JavaScript plug-in on your brand's website, you can monitor visitor behavior while maintaining their anonymity. This plug-in smoothly converts online interactions into customized consultation dialogues, whether they occur in-store or over the phone. Advisors gain crucial insights from these digital engagements via a dedicated application tailored for their needs, ultimately allowing them to operate more efficiently. In an age where many sales associates seem disconnected in the online shopping realm, Count3r equips team members with vital information about products, sales methods, and store details right on their tablets. This approach empowers your sales staff to reclaim their status as trusted shopping consultants, potentially boosting sales figures by as much as 20%. We enable advisors to confidently recommend additional products to every customer across all sections of the store, thereby enhancing overall profitability. By offering outstanding customer experiences that blend the advantages of online shopping with personalized service, you can significantly improve your conversion rates. This strategy fosters a more immersive and gratifying shopping atmosphere that fulfills the expectations of contemporary consumers, ultimately driving loyalty and repeat business.

Media

Media

Integrations Supported

Microsoft Dynamics 365
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Outlook
Salesforce
Sitecore
Tableau
Zapier

Integrations Supported

Microsoft Dynamics 365
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Outlook
Salesforce
Sitecore
Tableau
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pexip

Date Founded

2012

Company Location

Norway

Company Website

www.pexip.com/products/customer-engagement

Company Facts

Organization Name

Teller

Date Founded

2013

Company Location

Netherlands

Company Website

www.count3r.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Meeting

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

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