Phone2 Reviews & Ratings

Phone2

1.0 out of 5 stars

Ratings and Reviews 2 Ratings

Total 1 out of 5 stars
ease 2 out of 5 stars
features 2 out of 5 stars
design 3 out of 5 stars
support 1 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Phone2?

Phone2 is a cutting-edge cloud-based phone solution that allows users to add a unique business number to their personal devices, eliminating the need for additional hardware. This platform enables unlimited two-way voice calls and SMS/MMS messaging with any number in the U.S. or Canada, consolidating all communications into a single organized thread per contact. Teams can enhance their collaboration by utilizing a shared phone number, which means they can access a common inbox for both messages and calls, fostering teamwork. One of the standout features is the SMS alerts that notify recipients of the nature of an incoming call, leading to a remarkable 25% increase in answer rates. Additionally, users have the option to effectively manage their contacts by adding notes and file attachments, allowing Phone2 to serve as a compact CRM system, while also providing the capability to import contacts from personal devices or Google accounts. Furthermore, Phone2 offers a variety of integration options, making it simple to connect with other applications, thereby improving operational efficiency and ensuring streamlined communication for businesses. This comprehensive approach not only enhances user experience but also supports overall productivity in a professional environment.

What is Aloware?

Aloware is a comprehensive call center solution that facilitates voice calls, SMS/MMS communication, and seamlessly integrates with leading CRMs. It offers a full suite of tools designed to enhance customer engagement, such as call tracking, sales dialers, and a dedicated contact center. Your team will appreciate having a unified platform for managing all customer interactions effectively. This centralized hub not only streamlines communication but also boosts productivity across your organization.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Google Contacts

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Axis LMS
Guesty
Hostaway
LendingWise
Pipedrive
Zapier
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

$15 per month

Pricing Information

$35/month
Free trial includes 5 local numbers & 500 local minutes and messages, valid for 14 days
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Phone2

Date Founded

2022

Company Location

United States

Company Website

www.phone2.io

Company Facts

Organization Name

Aloware

Date Founded

2015

Company Location

United States

Company Website

aloware.com

Categories and Features

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Contact Management

Activity Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Group Management
Lead Management
Segmentation
Shared Contacts

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Sales Dialers

Not specified

Sales Enablement

Contact Management
Lead Management
Performance Management

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management

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