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A robust Tour Management Software that integrates Customer Relationship Management (CRM) and Supplier Relationship Management (SRM) features. It provides tools to create comprehensive customer profiles and manage both standard packages for Free Independent Travelers (FIT) and Group Inclusive Tours (GIT). Users can design flexible itineraries using a do-it-yourself approach while overseeing the entire inquiry lifecycle. The software includes a variety of components such as accommodations, attractions, vehicle rentals, dining options, transfers, tour guides, flights, cruises, train services, and visa processing. It also supports pricing strategies that can be tailored according to departure dates, locations, and plans, with up to ten different pricing tiers, including special rates for popular destinations like Goa and the Maldives. Furthermore, it facilitates effective follow-up communications through several channels including email, SMS, in-person meetings, and phone conversations. Users can easily remove packages linked to particular inquiries or clients, evaluate the urgency of inquiries by categorizing them as hot, warm, or cold, and track their origins from sources like Google, Facebook, or personal referrals. Moreover, the system is equipped to manage closing dates, monitor closing days, and define operational hours for each task, thereby boosting overall productivity. This innovative software is designed not only to optimize tour management workflows but also to significantly enhance engagement with customers. It ultimately aims to provide a seamless experience for both users and their clients.
What is Allotment Manager?
Traditionally, managing guaranteed availabilities or allotments has been a time-consuming endeavor, especially for airlines and travel operators handling groups of nine or more travelers. HitchHiker distinguishes itself in the tech landscape by providing an advanced solution designed to simplify the challenges associated with flight contingencies and group reservations. The HitchHiker Allotment Manager empowers users to automate standard tasks related to managing allotments and bookings, which include sending notifications to airlines and effortlessly importing data from Amadeus Negospace. Moreover, its integration with the HitchHiker Flight API facilitates the merging of flight contingencies with various travel services in a tour operator's platform. In addition to these features, it also supports direct online booking of allotments, thus streamlining the entire process for agents and their clients. This innovative approach significantly reduces time spent on administrative tasks and boosts the overall efficiency of travel businesses, ultimately leading to improved customer satisfaction. By leveraging technology, HitchHiker not only transforms allotment management but also enhances the overall travel experience for all parties involved.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Pineapple Technologies
Company Location
United States
Company Website
www.pbsworld.com/services/tourbookingportal.aspx
Company Facts
Organization Name
HitchHiker
Date Founded
1992
Company Location
Germany
Company Website
www.hitchhiker.net
Categories and Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Categories and Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management