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A robust Tour Management Software that integrates Customer Relationship Management (CRM) and Supplier Relationship Management (SRM) features. It provides tools to create comprehensive customer profiles and manage both standard packages for Free Independent Travelers (FIT) and Group Inclusive Tours (GIT). Users can design flexible itineraries using a do-it-yourself approach while overseeing the entire inquiry lifecycle. The software includes a variety of components such as accommodations, attractions, vehicle rentals, dining options, transfers, tour guides, flights, cruises, train services, and visa processing. It also supports pricing strategies that can be tailored according to departure dates, locations, and plans, with up to ten different pricing tiers, including special rates for popular destinations like Goa and the Maldives. Furthermore, it facilitates effective follow-up communications through several channels including email, SMS, in-person meetings, and phone conversations. Users can easily remove packages linked to particular inquiries or clients, evaluate the urgency of inquiries by categorizing them as hot, warm, or cold, and track their origins from sources like Google, Facebook, or personal referrals. Moreover, the system is equipped to manage closing dates, monitor closing days, and define operational hours for each task, thereby boosting overall productivity. This innovative software is designed not only to optimize tour management workflows but also to significantly enhance engagement with customers. It ultimately aims to provide a seamless experience for both users and their clients.
What is Cangooroo Booking Engine?
The Cangooroo Booking Engine operates as a comprehensive online platform dedicated to the distribution of tourism-related products, offering a reliable solution that empowers tourism enterprises of all scales to boost their sales and broaden their market presence. This innovative booking system serves a wide array of clients, such as Bed Banks, DMCs, Tour Operators, Wholesalers, and OTAs, and provides a complete range of services tailored to their needs. With a sleek, modern design that is responsive and aesthetically pleasing, it ensures ease of use across various devices while supporting extensive B2B and B2C capabilities. Users have access to a vast selection of modules that include accommodation options, flights, tours, tickets, transfers, car rentals, insurance, and vacation packages. The inclusion of interactive maps allows users to book hotels and discover nearby attractions in an engaging way. Furthermore, a cross-selling feature enhances the travel experience by giving users the option to add travel insurance seamlessly to their hotel bookings. The shopping cart functionality is designed for convenience, enabling customers to purchase multiple products in one go, which not only streamlines the buying process but also contributes to greater overall satisfaction among users. Ultimately, this platform is an invaluable tool for enhancing the travel planning experience.
Integrations Supported
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
On-Site Training
Training Options
Online Training
Company Facts
Organization Name
Pineapple Technologies
Company Location
United States
Company Website
www.pbsworld.com/services/tourbookingportal.aspx
Company Facts
Organization Name
Juniper (Cangooroo)
Company Location
Spain
Company Website
cangooroo-booking-engine.ejuniper.com/index.html
Categories and Features
Tour Operator
Not specified
Categories and Features
Airline Reservation System
Charter Reservations
Distribution Management
Online Booking
Payment Processing
Self Service Portal
Third Party Booking
Car Rental
Not specified
Reservations
Activities Booking
Booking Notes
Group Reservations
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Custom Packages
Customer Management
GDS / OTA Integration
Payment Processing
Price / Margin Management
Reservations Management
Vendor Management
Website Management
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Travel Management
Travel Booking