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What is Pineapple Technologies Tour Booking Portal?

A robust Tour Management Software that integrates Customer Relationship Management (CRM) and Supplier Relationship Management (SRM) features. It provides tools to create comprehensive customer profiles and manage both standard packages for Free Independent Travelers (FIT) and Group Inclusive Tours (GIT). Users can design flexible itineraries using a do-it-yourself approach while overseeing the entire inquiry lifecycle. The software includes a variety of components such as accommodations, attractions, vehicle rentals, dining options, transfers, tour guides, flights, cruises, train services, and visa processing. It also supports pricing strategies that can be tailored according to departure dates, locations, and plans, with up to ten different pricing tiers, including special rates for popular destinations like Goa and the Maldives. Furthermore, it facilitates effective follow-up communications through several channels including email, SMS, in-person meetings, and phone conversations. Users can easily remove packages linked to particular inquiries or clients, evaluate the urgency of inquiries by categorizing them as hot, warm, or cold, and track their origins from sources like Google, Facebook, or personal referrals. Moreover, the system is equipped to manage closing dates, monitor closing days, and define operational hours for each task, thereby boosting overall productivity. This innovative software is designed not only to optimize tour management workflows but also to significantly enhance engagement with customers. It ultimately aims to provide a seamless experience for both users and their clients.

What is iTours?

iTours is a specialized ERP software solution tailor-made for the travel industry, streamlining every facet of the travel business. Its standout features enable travel companies to efficiently manage and expand their operations. With a host of advanced tools, iTours empowers travel agencies to handle their tasks seamlessly and effectively. The software automates numerous back-office processes essential to the travel sector, making it both user-friendly and efficient. Through iTours CRM, travel companies can effortlessly oversee inquiries, follow-ups, quotations, and set alerts and reminders. Additionally, the B2B functionality simplifies supplier management, enhancing collaboration and efficiency. The accounting feature of iTours facilitates the straightforward handling of payments, receipts, invoices, sales, purchases, payment, cheque-related information, tax calculations, quotations, and countless other essential financial tasks, ensuring that businesses can focus on what they do best. Overall, iTours is a comprehensive tool that supports travel agencies in navigating the complexities of their operations.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pineapple Technologies

Company Location

United States

Company Website

www.pbsworld.com/services/tourbookingportal.aspx

Company Facts

Organization Name

IT Web Services

Date Founded

2011

Company Location

India

Company Website

www.itouroperatorsoftware.com

Categories and Features

Tour Operator

Not specified

Categories and Features

CRM

Not specified

Finance

Not specified

SaaS Management

SaaS Operations Management
Vendor Management

Tour Operator

Activities Booking
Central Reservation System
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management

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