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What is Pineapple Technologies Tour Booking Portal?

A robust Tour Management Software that integrates Customer Relationship Management (CRM) and Supplier Relationship Management (SRM) features. It provides tools to create comprehensive customer profiles and manage both standard packages for Free Independent Travelers (FIT) and Group Inclusive Tours (GIT). Users can design flexible itineraries using a do-it-yourself approach while overseeing the entire inquiry lifecycle. The software includes a variety of components such as accommodations, attractions, vehicle rentals, dining options, transfers, tour guides, flights, cruises, train services, and visa processing. It also supports pricing strategies that can be tailored according to departure dates, locations, and plans, with up to ten different pricing tiers, including special rates for popular destinations like Goa and the Maldives. Furthermore, it facilitates effective follow-up communications through several channels including email, SMS, in-person meetings, and phone conversations. Users can easily remove packages linked to particular inquiries or clients, evaluate the urgency of inquiries by categorizing them as hot, warm, or cold, and track their origins from sources like Google, Facebook, or personal referrals. Moreover, the system is equipped to manage closing dates, monitor closing days, and define operational hours for each task, thereby boosting overall productivity. This innovative software is designed not only to optimize tour management workflows but also to significantly enhance engagement with customers. It ultimately aims to provide a seamless experience for both users and their clients.

What is Odyssea?

Odyssea is a comprehensive software solution designed for travel agencies, adept at managing various inventories such as flight seats, room allocations, tickets, cruise cabins, tours, and packages. With over 30 years of development, it stands out as one of the most sophisticated tools available for travel agencies, wholesalers, and retailers. Its adaptable features allow for customization to meet the specific needs of any agency type, ensuring that users can optimize their operations efficiently. Additionally, Odyssea continuously evolves to keep pace with the changing demands of the travel industry.

Media

Media

Integrations Supported

Integrations Supported

Amadeus Travel Platform
Priority Software
SAP Financials

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Pineapple Technologies

Company Location

United States

Company Website

www.pbsworld.com/services/tourbookingportal.aspx

Company Facts

Organization Name

Peleg

Date Founded

1983

Company Website

www.pelegisr.com/index.php

Categories and Features

Tour Operator

Not specified

Categories and Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
Inventory Management
Order Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Warehouse Management

Hostel Management

Cash Drawer Management
Dorms
GDS / OTA Integration
Online Booking
Point of Sale (POS)
Reservations Management

Hotel Management

Not specified

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Payment Processing
Price / Margin Management
Quote Management
Reservations Management
Vendor Management
Website Management

Travel

Not specified

Travel Agency

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Quote Management
Rental Car Reservations
Single / Group Reservations

Travel Management

Approval Workflow
Expense Reporting
Restriction Management
Travel Booking
Travel Planning

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