Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is Qonvo?
Are you truly making the most of your customer interactions? Begin your journey with Qonvo at no cost and experience the growth of your business through impactful conversations, building relationships step by step. With Qonvo, you can engage with customers through a variety of channels such as WebChat, SMS, messaging applications, social media, and email, all managed conveniently from one integrated platform. This versatile messaging solution is designed with the preferences of your customers in mind, allowing your team to reply effortlessly, much like having a casual chat with friends. Qonvo equips your team with vital visibility, collaborative capabilities, and analytical tools, ensuring that every customer query is addressed promptly. By offering quick and effective support, you can foster a positive experience for your customers, leading to a noticeable shift in your business dynamics. Furthermore, you can streamline conversations from standard email inboxes and multiple messaging services by utilizing features like annotations, conversation tagging, and task assignments to prioritize effectively and improve overall workflow. Ultimately, with Qonvo, you can revolutionize how your team communicates, fostering stronger relationships and driving your business forward.
What is Live Support?
A significant majority of customers, precisely 52%, show a preference for interacting with support agents through text messaging. Live Support is a specialized messaging platform designed to improve your business's accessibility, friendliness, and memorability. By leveraging the built-in texting applications on customers' mobile devices, you can capture their attention more effectively and ensure smoother transactions. Support agents can effortlessly connect with clients across iOS, Android, or any web browser, whether customers choose web chat or text messaging. In fact, messaging stands out as the preferred method for customers when reaching out to businesses. With an astonishing 50 billion messages exchanged daily, this has become the go-to communication channel for connecting with family, friends, and now, your business. Live Support simplifies the online messaging experience, allowing you to build, convert, and maintain relationships with every customer who contacts you, regardless of their device or browser choice. This cutting-edge tool not only boosts customer satisfaction but also cultivates enduring brand loyalty, ensuring that clients feel valued and heard. Moreover, adopting such technology positions your business at the forefront of customer service innovation, making it a leader in responsiveness and care.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
$67 per month
Free Version
Free Trial Offered?
Pricing Information
$19 per user per month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
ChatLogix
Date Founded
2016
Company Location
United States
Company Website
qonvo.com
Company Facts
Organization Name
LiveSupport.com
Date Founded
2016
Company Location
United States
Company Website
www.livesupport.com
Categories and Features
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Customer Engagement
Analytics
Churn Management
Communication Management
Feedback Collection
Live Chat
Video Content
Live Chat
Canned Responses
Customizable Branding
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking
SMS Marketing
2-Way Messaging
Contact Management
MMS
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Categories and Features
Live Chat
Canned Responses
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking