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What is REVE Chat?

REVE Chat is an online live chat tool and chat widget that businesses can integrate into their websites. This software is particularly beneficial for small to medium-sized enterprises across various sectors. Key functionalities of REVE Chat include live chat support, voice calls, visitor queuing, and comprehensive analytics. Additionally, the proactive chat feature enables users to create messages that trigger based on specific actions taken by visitors. To enhance brand identity, REVE Chat allows for customization of its chat window, ensuring it aligns with the company's overall branding strategy. This adaptability makes it a versatile tool for improving customer engagement.

What is ProProfs Chat?

Our live chat solution empowers operators to connect with customers instantly, enabling them to view visitor messages in real-time and respond more swiftly. Additionally, operators have the capability to transfer chats to colleagues, which expedites the resolution process significantly. They can also utilize pre-written responses to ensure that customers receive accurate information quickly. Customizable chat widgets can be embedded with self-help resources to offer immediate assistance when needed. This proactive chat software is designed to improve the overall user experience. Engaging visitors through chat invitation pop-ups and personalized greetings enhances interaction and fosters a welcoming atmosphere. By utilizing our live chat, businesses can effectively inform website visitors about the latest products, features, or updates to services. Furthermore, providing product tours to your support team can significantly help in engaging potential leads. Our live chat support software integrates seamlessly with leading CRM platforms like Salesforce and Microsoft Dynamics, allowing you to manage potential leads efficiently. This integration ultimately empowers your sales team to close deals more swiftly and effectively, ensuring better overall performance. With these features, your organization can create a more dynamic and responsive customer service environment.

Media

Media

Integrations Supported

Shopify
WordPress
Facebook
Weebly

Integrations Supported

Shopify
WordPress
AmeriCommerce
Keap
Kontent.ai
Mailchimp
ProProfs Help Desk
Salesforce
Zendesk
Zoho CRM
Zoho SalesIQ

API Availability

API Availability

Pricing Information

Starting price $13.50/agent/month
Free Version
Free Trial Offered?

Pricing Information

$19.99 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

REVE Chat

Date Founded

2014

Company Location

Singapore

Company Website

www.revechat.com

Company Facts

Organization Name

ProProfs

Date Founded

2006

Company Location

United States

Company Website

www.proprofschat.com

Categories and Features

Co-Browsing

Not specified

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Chatbot

Not specified

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Popular Alternatives

Popular Alternatives

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