Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • AddSearch Reviews & Ratings
    145 Ratings
    Company Website
  • DataHub Reviews & Ratings
    10 Ratings
    Company Website
  • LM-Kit.NET Reviews & Ratings
    29 Ratings
    Company Website
  • kama.ai Reviews & Ratings
    9 Ratings
  • Sendbird Reviews & Ratings
    166 Ratings
    Company Website
  • Dialpad Support Reviews & Ratings
    1,607 Ratings
    Company Website
  • Forethought Reviews & Ratings
    166 Ratings
    Company Website
  • Planview Software Product Delivery Reviews & Ratings
    2 Ratings
    Company Website
  • StackAI Reviews & Ratings
    55 Ratings
    Company Website
  • ClickUp Reviews & Ratings
    19,572 Ratings
    Company Website

What is Rasa?

Rasa stands out as a pioneer in the field of generative conversational AI, providing businesses with the tools to enhance their customer service operations while cutting expenses through advanced AI assistant creation and management on a large scale. By integrating both pro-code and no-code solutions, our platform fosters collaboration among teams, leading to the development of more intelligent and efficient AI assistants, ultimately speeding up the realization of value. This innovative approach not only streamlines the building process but also ensures that companies can adapt quickly to changing customer needs.

What is Mindsay?

Mindsay streamlines customer interactions through the use of conversational automation, enhancing both simplicity and efficiency. We support customer service teams in tackling frequent obstacles they encounter. This empowerment enables them to automate inquiries from customers, remove tedious procedures, enhance their workforce utilization, and lower expenses. Our goal is to aid businesses in formulating their customer service automation strategies. By doing so, we facilitate extensive automation of customer interactions, all while ensuring a minimal overall cost of ownership, ultimately leading to improved service delivery.

Media

Media

Integrations Supported

Facebook Messenger
Genesys Cloud CX
WhatsApp
AudioCodes Software-Defined Voice Network
Dimension Labs

Integrations Supported

Facebook Messenger
Genesys Cloud CX
WhatsApp
Android
Facebook
Freshdesk
Google Assistant
Intercom
Locomote
Sabre Red 360
Skype
Twilio
Vonage Communications APIs (Nexmo)
Zendesk
Zendesk Chat
Zendesk Sunshine
Zendesk Talk
iAdvize

API Availability

Has API

API Availability

Has API

Pricing Information

Free and open source
Three-tier subscription options - Developer Edition, Growth, & Enterprise.

One Platform for automating conversational experiences. Start with Rasa Pro, or combine our pro-code infrastructure and no-code UI Rasa Studio for conversational AI teams to unlock the full platform.
Free Version
Free Trial Offered?

Pricing Information

We have a SaaS business model with a license fee (based on volume and complexity) and professional services fee.
Free Trial Offered?

Supported Platforms

Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rasa Technologies

Date Founded

2016

Company Location

Germany

Company Website

rasa.com

Company Facts

Organization Name

Mindsay

Date Founded

2016

Company Location

France

Company Website

www.mindsay.com

Categories and Features

AI Agent Frameworks

Not specified

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Reporting / Analytics
Social Media Integration

Context Engineering

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

AI Voice Agents

Not specified

Artificial Intelligence

Chatbot
For Sales
For eCommerce
Machine Learning
Multi-Language
Natural Language Processing
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Chatbot
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication

Customer Service

Alerts / Escalation
Knowledge Base
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Virtual Assistant
Workflow Management

Live Chat

Canned Responses
Customizable Branding
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing

Voice Bot

Not specified

Popular Alternatives

Popular Alternatives