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What is RemoteHQ?

Engage in creative collaboration that transcends basic video conferencing by utilizing features like co-browsing and co-editing on any web platform. You can share files, collaboratively take notes, use whiteboards, share screens, and join video calls, all within a single browser tab. Whether you're updating a Google Doc or managing a Trello board, our Shared Browser empowers all participants to interact with the web applications in use. You can seamlessly integrate your favorite online tools into your workspace, facilitating smooth co-browsing and co-editing experiences, all within one convenient tab. Customize your collaboration environment by adding applications that meet your unique needs. If you need to work together on a document, just upload it directly to your workspace. Have trouble recalling important action items? Our notes app ensures everything stays organized and accessible. With RemoteHQ, you won’t have to worry about losing files, notes, recordings, or any essential materials from your sessions ever again. If you happen to forget who was involved in your collaborative efforts, rest assured that we keep track of that information for you as well! This comprehensive approach not only streamlines your collaboration process but also significantly boosts productivity for all team members. Embrace the future of teamwork with enhanced tools that foster creativity and connection.

What is Live Assist for Microsoft Dynamics 365?

Our advanced co-browsing solution enables real-time audio and video interactions with customers directly on your website or application, simplifying the enhancement of customer satisfaction. This powerful feature allows you to lead users through your platform, assist them with completing purchases, help with form submissions, provide recommendations, and much more, all while leveraging audio and video functionalities. Users will appreciate that there’s no requirement to download any plugins or additional applications. In addition, we've partnered with LivePerson to introduce a groundbreaking engagement method known as Messaging, which transforms traditional Live Chat by offering increased flexibility. Moreover, we have integrated popular third-party communication platforms such as Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, and Apple Business Chat, enabling agents to manage these Messaging conversations seamlessly within Dynamics 365 for a more efficient experience. This holistic approach not only boosts interaction but also helps in building stronger connections with your clientele, ultimately leading to enhanced loyalty and satisfaction. By leveraging these innovative tools, businesses can create a more interactive and responsive environment for their customers.

Media

Media

Integrations Supported

Google Docs
Google Workspace
Trello

Integrations Supported

Apple Business Chat
Facebook Messenger
Instagram
LivePerson
Microsoft Dynamics 365
Twilio
WhatsApp
X (Twitter)

API Availability

API Availability

Pricing Information

$12.99 per month
$9.99 per month if billed annually
Free Version

Pricing Information

$49 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Mythical Labs

Date Founded

2019

Company Location

United States

Company Website

www.remotehq.com

Company Facts

Organization Name

Communication Business Avenue

Date Founded

2006

Company Location

Japan

Company Website

www.cafex.com

Categories and Features

Co-Browsing

Not specified

Collaboration

Brainstorming
Chat / Messaging
Real Time Editing
Video Conferencing

Remote Work

Not specified

Video Conferencing

On-Demand Webcasting
Presentation Streaming
Presentation Tools
Real-Time Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

On-Demand Webcasting
Presentation Streaming
Presentation Tools
Real-Time Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Whiteboard

Not specified

Categories and Features

Campaign Management

Lead Management
Multi-Campaign

Co-Browsing

Not specified

Customer Satisfaction

Call Reporting

Customer Service

Alerts / Escalation
Live Chat
Queue Management

Live Chat

Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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