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What is RingCentral RingEX?
RingCentral RingEX is a robust cloud-based telephony solution designed to enhance your company's communication efficiency. With enterprise-level communication functionalities like voice, fax, and text, along with the flexibility of BYOD (bring your own device), it enables you to operate from virtually anywhere. The platform's essential features encompass automatic call recording, conferencing capabilities, and unlimited local and long-distance calls. Additionally, RingCentral RingEX offers personalization options, allowing you to tailor call management settings such as call forwarding, message alerts, and notifications for missed calls to fit your specific requirements. This adaptability makes it a versatile choice for a wide range of business environments.
What is Dial800?
Elevate your engagement with customers by leveraging cloud-based campaign tracking, automated analytics, and real-time insights. Our all-encompassing platform simplifies the evaluation of your campaign results, enabling immediate tracking of calls and texts, while enhancing customer interactions through our cloud-driven business phone system. By linking each advertising impression to actual sales revenue, you can accurately gauge the success of both your online and offline marketing efforts. Our AI-driven speech analytics provide essential success indicators, which include content tagging and sentiment analysis, among various other functionalities. Furthermore, our scalable business phone systems are designed to adapt to the changing communication requirements of your team. With BizCloud from Dial800, you have access to fast, intuitive, and cost-effective solutions for managing calls and team communications from virtually anywhere, as you can log in effortlessly using your smartphone, desktop, or office phone. This streamlined approach to communication empowers you to ensure that every interaction is aligned with your business goals and drives meaningful results. Ultimately, embracing these innovative tools will position your organization for sustained growth and success in a competitive landscape.
Integrations Supported
Zendesk
BrightGauge
Chorus by ZoomInfo
Electric
Google Analytics
Gravity Data
HaloPSA
ITBoost
IndusTrack
Jiminny
Integrations Supported
Zendesk
BrightGauge
Chorus by ZoomInfo
Electric
Google Analytics
Gravity Data
HaloPSA
ITBoost
IndusTrack
Jiminny
API Availability
Has API
API Availability
Has API
Pricing Information
$19.99/month/user
Free Trial Offered?
Free Version
Pricing Information
$50 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RingCentral
Date Founded
2003
Company Location
United States
Company Website
www.ringcentral.com
Company Facts
Organization Name
Dial800
Date Founded
1996
Company Location
United States
Company Website
www.dial800.com
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Categories and Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement