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What is RocketPhone?

RocketPhone is a holistic voice communication solution designed to enhance business interactions by seamlessly integrating with Salesforce CRM. This innovative platform includes functionalities such as real-time AI call assistance, automatic call transcription, and the automation of workflows, all aimed at creating more efficient operations and improving customer engagement. It supports various forms of communication, including voice, cellular, and video, allowing teams to unify their conversations across mobile devices, Salesforce, and web interfaces. With its sophisticated AI capabilities, RocketPhone is able to pinpoint key moments in conversations, providing in-call recommendations and automating tasks, which boosts both sales and customer service productivity. Its flexible pricing structure, which imposes no minimum annual commitments, enables businesses to scale as they grow while being accessible from any location with internet connectivity. The platform is particularly beneficial for sales and service teams as well as management, targeting higher deal closures, increased customer satisfaction, and improved operational efficiency through real-time analytics and AI-driven insights. Additionally, RocketPhone's intuitive interface ensures that users can navigate its features with ease and fully leverage its advantages, making it a valuable tool for any organization looking to streamline communication. Ultimately, RocketPhone equips teams with the tools necessary to thrive in a competitive business landscape.

What is Aloware?

Aloware is a comprehensive call center solution that facilitates voice calls, SMS/MMS communication, and seamlessly integrates with leading CRMs. It offers a full suite of tools designed to enhance customer engagement, such as call tracking, sales dialers, and a dedicated contact center. Your team will appreciate having a unified platform for managing all customer interactions effectively. This centralized hub not only streamlines communication but also boosts productivity across your organization.

Media

Media

Integrations Supported

Google Meet
Microsoft Teams
Salesforce
Slack
Zoom

Integrations Supported

Axis LMS
Guesty
Hostaway
HubSpot CRM
HubSpot Customer Platform
LendingWise
Pipedrive
Zapier
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

$38.03 per month

Pricing Information

$35/month
Free trial includes 5 local numbers & 500 local minutes and messages, valid for 14 days
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

RocketPhone

Company Location

United Kingdom

Company Website

www.rocketphone.ai/

Company Facts

Organization Name

Aloware

Date Founded

2015

Company Location

United States

Company Website

aloware.com

Categories and Features

Sales Dialers

Not specified

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Contact Management

Activity Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Group Management
Lead Management
Segmentation
Shared Contacts

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Sales Dialers

Not specified

Sales Enablement

Contact Management
Lead Management
Performance Management

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management

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