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What is Safigo Reception?

Safigo Reception operates as a comprehensive AI voice receptionist designed specifically for small businesses across Canada. When an incoming call occurs and the business owner isn't available, Safigo answers promptly within two rings, evaluates the call's purpose, schedules appointments, and texts the owner with pertinent details. This innovative service makes use of advanced technologies, including OpenAI's gpt-realtime, Twilio for telecommunication, and LiveKit for audio management. It seamlessly accommodates communication in 11 languages from the outset, such as English, Spanish, Portuguese, Mandarin, Punjabi, Hindi, Vietnamese, Ukrainian, Tagalog, French, and Arabic. The system is particularly advantageous for traditional service industries that prefer to avoid new applications or dashboards, making it especially suitable for plumbers, electricians, HVAC specialists, dentists, real estate agents, hair salon owners, accountants, lawyers, and restaurant operators. Safigo offers three pricing options in CAD: the Plug & Play package at $100 for setup and $500 per month for established verticals, the Built for You option at $1,000 for setup and $500 per month for individual phone businesses, and the Built for You Multi plan at $2,000 setup and $1,000 per month for those with multiple phones or locations. The entire installation process is handled by Safigo, which also provides a 60-day return on investment guarantee. Based in Port Moody, British Columbia, Safigo proudly supports the efficiency of small businesses and allows owners to concentrate on their work without the worry of missed calls. Furthermore, this service not only enhances operational productivity but also fosters customer satisfaction by ensuring that every call is effectively managed.

What is Gala by Gavion?

Gala operates as a virtual receptionist and administrative assistant specifically designed for the service and construction sectors. This intelligent assistant efficiently handles incoming communications, such as calls, texts, and emails, while also interacting with clients through tailored questions to evaluate their needs, keeping records of caller details, scheduling appointments through platforms like Google Calendar or Microsoft Outlook, and sending confirmation and reminder messages. In addition to these functions, Gala adeptly filters out spam calls and can either transfer urgent matters to human staff or flag them for follow-up. Supporting both English and French, including Québécois French, it can manage numerous calls at once without compromising quality. The Administrative Assistant feature further extends its capabilities by producing preliminary quotations based on images or addresses, updating customer databases and CRM systems, optimizing document workflows, and delivering valuable reports. Businesses have the option to keep their current phone numbers while directing calls to Gala, with all communication records and account information securely stored within Canada. Pricing is offered on a monthly basis in Canadian dollars, including a defined number of call minutes, along with choices for annual billing, which provides flexibility for diverse business requirements. By streamlining operations and enhancing customer engagement, this all-encompassing system makes Gala an indispensable tool for any company focused on service delivery. Furthermore, the user-friendly interface ensures that even those less tech-savvy can navigate the system with ease, further broadening its appeal to a wide range of businesses.

Media

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Media

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Integrations Supported

Integrations Supported

Google Calendar

API Availability

API Availability

Pricing Information

$500 CAD/month

Pricing Information

$129 CAD/month
Receptionist Essential: CAD $129/month for 250 minutes, 3 users, and 1 voice agent; additional usage is CAD $0.37/minute. No setup fee. Annual billing is 15% off, paid upfront. Monthly plans are cancellable; additional users and voice agents cost extra.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Safigo

Date Founded

2026

Company Location

Canada

Company Website

safigo.ai

Company Facts

Organization Name

Gavion inc.

Date Founded

2026

Company Location

Canada

Company Website

gavion.ai

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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