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What is Scotty?

Introducing a cutting-edge virtual agent that automates both incoming and outgoing voice and chat communications with your target audience. This comprehensive platform streamlines business process automation via voice and text, guaranteeing 24/7 accessibility in various languages. With this innovative solution, you can easily oversee all conversation-driven business tasks from start to finish. Scotty is available as a managed service with a pay-per-use pricing structure, removing the need for any upfront investment. By utilizing your existing data, Scotty creates pertinent and contextual customer experiences while providing real-time insights. Say goodbye to long hold times—Scotty adeptly handles both inbound and outbound calls from start to finish. It can scale efficiently from just one interaction to millions of calls, chats, and emails all on the same platform. There are no license fees or monthly subscriptions; you only pay for the contacts you engage with. Moreover, Scotty offers easy and effective integration, enabling smooth connections between your existing platforms and teams. This revolutionary solution not only boosts customer engagement but also optimizes operations, making it suitable for businesses of any size. Ultimately, Scotty's flexibility and efficiency allow companies to enhance their communication strategies and improve overall performance.

What is Knowlarity?

AI-driven Cloud Telephony Solutions offer profound insights and enable streamlined communication, facilitating online operations and efficient management of high call volumes. By utilizing Automated Outbound Solutions, organizations can effectively connect with students and their parents, allowing for valuable data collection through simple missed calls for surveys. These automated systems are also instrumental in reaching out to customers, while hosted call center solutions and IVR systems enhance verification processes, leading to reduced cancellations and lower operational costs. With our hosted call center services, patients can receive continuous support around the clock, ensuring their needs are met at all times. The integration of IVR and ASR not only saves customers time but also expedites their connection to the appropriate personnel, a crucial factor in emergency scenarios. Regular updates further enhance customer experience, while Smart IVR facilitates the gathering of customer information and efficient management of high call volumes. Overall, our automated outbound solutions are designed to keep customers informed with important updates, ensuring effective communication at all levels.

Media

Media

Integrations Supported

Freshdesk
HubSpot CRM
HubSpot Customer Platform
Salesforce
Zendesk
Amazon Web Services (AWS)
Facebook Messenger
Google Cloud Platform
Infor CRM
Microsoft Azure
Microsoft Dynamics 365 Finance
NetSuite
SAP Cloud Platform

Integrations Supported

Freshdesk
HubSpot CRM
HubSpot Customer Platform
Salesforce
Zendesk
Armour365
CentraHub CRM
Freshsales
Gnani Bot Builder Platform
Meritto
Vitrify IVF Software
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Scotty Technologies

Company Location

Netherlands

Company Website

scottytechnologies.com

Company Facts

Organization Name

Knowlarity Communications Pvt. Ltd.

Date Founded

2009

Company Location

India

Company Website

knowlarity.com

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

Voice Bot

Not specified

Categories and Features

AI Dialers

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Preview Dialer
Progressive Dialer
Surveys

Business VoIP

Not specified

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
IVR / Voice Recognition
Keyword Tracking

Chatbot

Not specified

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
IVR / Voice Recognition

IVR

Not specified

Sales Dialers

Not specified

Speech Analytics

Not specified

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Telemarketing Management
Voice & Data Integration

Toll Free 800 Number

Not specified

Virtual Phone Number

Not specified

Voice Bot

Not specified

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