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What is Seavoice?

Seavoice provides 24/7 multilingual voice AI solutions specifically designed for contact centers across Southeast Asia, effectively handling functions like sales, customer support, follow-ups, and dialogues in regional languages, which greatly reduces staffing costs. This cutting-edge strategy not only boosts operational efficiency but also enables companies to utilize their resources in a more focused and strategic manner, ultimately leading to improved overall performance.

What is Amazon Nova 2 Sonic?

Nova 2 Sonic, a groundbreaking speech-to-speech model developed by Amazon, revolutionizes real-time voice interactions by integrating speech recognition, generation, and text processing into a unified framework. This sophisticated combination fosters natural and smooth dialogues, allowing for easy shifts between verbal and written exchanges. With its advanced multilingual features and a diverse array of expressive vocal choices, Nova 2 Sonic delivers responses that are not only realistic but also demonstrate an enhanced grasp of context. The model boasts an impressive one-million-token context window, enabling extended conversations while ensuring coherence with prior discussions. Furthermore, its capacity to manage asynchronous tasks permits users to engage in dialogue, switch topics, or raise follow-up questions without disrupting ongoing background operations, which significantly enriches the overall voice interaction experience. Consequently, these innovations liberate conversations from the limitations of traditional turn-taking methods, leading to a more immersive and engaging communication environment. As a result, users can enjoy a fluid exchange of ideas, enhancing the overall conversational quality.

Media

No images available

Media

Integrations Supported

Amazon Bedrock
Amazon Nova
Amazon Nova Forge
Amazon Web Services (AWS)

Integrations Supported

Amazon Bedrock
Amazon Nova
Amazon Nova Forge
Amazon Web Services (AWS)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Seavoice

Date Founded

2025

Company Location

Singapore

Company Website

seavoice.ai/

Company Facts

Organization Name

Amazon

Date Founded

1994

Company Location

United States

Company Website

aws.amazon.com/nova/

Categories and Features

Categories and Features

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