Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ShareCRM Reviews & Ratings
    4.8 out of 5 stars 68 Ratings
    Company Website for ShareCRM
  • Act! Reviews & Ratings
    4.0 out of 5 stars 555 Ratings
    Company Website for Act!
  • Creatio Reviews & Ratings
    4.6 out of 5 stars 589 Ratings
    Company Website for Creatio
  • Numa Reviews & Ratings
    5.0 out of 5 stars 14 Ratings
    Company Website for Numa
  • AddSearch Reviews & Ratings
    4.6 out of 5 stars 145 Ratings
    Company Website for AddSearch
  • Forethought Reviews & Ratings
    4.3 out of 5 stars 166 Ratings
    Company Website for Forethought
  • SiteMinder Reviews & Ratings
    4.6 out of 5 stars 700 Ratings
    Company Website for SiteMinder
  • ClickUp Reviews & Ratings
    4.6 out of 5 stars 19,572 Ratings
    Company Website for ClickUp
  • ActiveCampaign Reviews & Ratings
    4.4 out of 5 stars 17,400 Ratings
    Company Website for ActiveCampaign
  • 6Storage Reviews & Ratings
    4.6 out of 5 stars 147 Ratings
    Company Website for 6Storage

What is Simla.com?

Simla.com is a comprehensive multi-agent platform designed to transform your conversations on WhatsApp, Facebook, and Instagram into sales opportunities while enhancing customer service. This innovative platform consolidates all your social media accounts into one interface, enabling you to manage conversations from various channels seamlessly. As a result, you’ll never miss a client or overlook an important message again. Simla.com also empowers you to streamline your chat operations through automation: You can implement chatbots, generate quick automated responses, and efficiently allocate conversations among your sales team. Furthermore, the platform provides valuable insights into your business, allowing you to monitor employee performance and create a detailed customer database, which is essential for targeted marketing and improved service delivery.

What is Dujiaoshou SCRM?

Dujiaoshou SCRM is a cloud-based tool designed for social customer relationship management, specifically aimed at businesses that interact with customers across borders. It integrates accounts and messages from a variety of social and messaging platforms, including WhatsApp, Telegram, LINE, Facebook, and Instagram, into a unified collaborative workspace. Teams can manage several accounts, retrieve customer profiles and conversation histories, organize contacts with tags and notes, delegate discussions, and record follow-up actions efficiently. The platform also offers features such as multilingual translation, AI-enhanced response suggestions, structured customer service workflows, ticket management, and operational analytics. Tailored for cross-border e-commerce, it supports customer service, sales, marketing, and operations teams that engage in communication across diverse channels and languages. Accessible via a web application and desktop clients for both Windows and macOS, the features and channels available may vary according to the chosen service plan, adding to its adaptability. This comprehensive functionality positions Dujiaoshou SCRM as a vital resource for companies aiming to bolster their international customer engagement efforts. By leveraging its capabilities, businesses can streamline their operations and better serve their global clientele.

Media

Media

No images available

Integrations Supported

Instagram
WhatsApp
Facebook
Google Analytics
OpenCart
PrestaShop
Shopify
WooCommerce

Integrations Supported

Instagram
WhatsApp
LINE
Telegram

API Availability

API Availability

Pricing Information

$40 per month
Free Version
Free Trial Offered?

Pricing Information

$19.90/1.5M chars
The character plan costs $19.90 for 1.5 million translation characters, with no time limit. Pro and Ultimate subscriptions cost $30/month and $40/month, respectively, with discounts for longer terms. A 24-hour free trial includes three Ultimate ports.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Simla.com

Date Founded

2014

Company Website

www.simla.com

Company Facts

Organization Name

Dujiaoshou SCRM

Company Website

dujiaoshouai.com

Categories and Features

CRM

Calendar/Reminder System
Internal Chat Integration
Mobile Access
Social Media Integration
Task Management

Social CRM

Calendar/Reminder System
Customer Support
Live Chat
Multi-Channel Social Integration
Task Management

Categories and Features

Social CRM

Not specified

Popular Alternatives

Popular Alternatives

Pipedrive Reviews & Ratings

Pipedrive

4.7 out of 5 stars
ShareCRM Reviews & Ratings

ShareCRM

4.8 out of 5 stars