Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Ratings and Reviews 2 Ratings

Total
ease
features
design
support

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What is Simplii?

Simplii's click-to-call feature enables a smooth shift from browsing the web to making phone calls with just one click. When this feature is in use, any phone number shown in your Chrome browser becomes instantly clickable. Moreover, our Fusion extension guarantees that incoming calls will show up on any active tab in your Chrome browser. With the Screen Pops functionality, you can easily answer or decline calls, send text replies, and manage call transfers or holds directly from your screen. Additionally, you have the option to record notes and contact information within the Screen Pop, which will be automatically saved to your contacts. When you integrate this with a Simplii CRM, all important data such as call history, recordings, SMS conversations, call outcomes, and notes are logged in real-time, ensuring seamless synchronization with your CRM. By simply linking your CRM account to Fusion, you can watch as the logs are updated automatically, significantly improving your workflow and communication effectiveness. This integration not only simplifies your calling experience but also guarantees that every interaction is thoroughly documented, making it easier to refer back to past communications and maintain a detailed record of your engagements. As a result, users can optimize their productivity and enhance their overall customer service experience.

What is Phone2?

Phone2 is a cutting-edge cloud-based phone solution that allows users to add a unique business number to their personal devices, eliminating the need for additional hardware. This platform enables unlimited two-way voice calls and SMS/MMS messaging with any number in the U.S. or Canada, consolidating all communications into a single organized thread per contact. Teams can enhance their collaboration by utilizing a shared phone number, which means they can access a common inbox for both messages and calls, fostering teamwork. One of the standout features is the SMS alerts that notify recipients of the nature of an incoming call, leading to a remarkable 25% increase in answer rates. Additionally, users have the option to effectively manage their contacts by adding notes and file attachments, allowing Phone2 to serve as a compact CRM system, while also providing the capability to import contacts from personal devices or Google accounts. Furthermore, Phone2 offers a variety of integration options, making it simple to connect with other applications, thereby improving operational efficiency and ensuring streamlined communication for businesses. This comprehensive approach not only enhances user experience but also supports overall productivity in a professional environment.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
ActiveCampaign
Autotask PSA
Copper
EZLynx
GleanQuote
Gong
Insightly
InvestorFuse
Keap
Less Annoying CRM
Microsoft Dynamics 365
Pipedrive
Podio
Salesforce
WHMCS
Wealthbox
Zoho CRM

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
ActiveCampaign
Autotask PSA
Copper
EZLynx
GleanQuote
Gong
Insightly
InvestorFuse
Keap
Less Annoying CRM
Microsoft Dynamics 365
Pipedrive
Podio
Salesforce
WHMCS
Wealthbox
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Simplii

Date Founded

2017

Company Location

United States

Company Website

www.simplii.net

Company Facts

Organization Name

Phone2

Date Founded

2022

Company Location

United States

Company Website

www.phone2.io

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

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