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What is Sinch?

Engage with your customers in unprecedented ways across every available channel. Utilizing CPaaS and APIs for SMS, Voice, Video, and Verification, you can connect with any mobile device around the world within seconds. By fostering meaningful interactions with your customers, you can dramatically boost webshop orders, as evidenced by our partnership with a leading telecommunications company that implemented an intuitive online chatbot. Furthermore, we supported a well-known automotive company in re-engaging potential buyers who had previously been unresponsive to emails, which resulted in remarkable outcomes from their customized Rich SMS campaign. Are your clients forgetting crucial appointments? By introducing interactive SMS reminders, not only will you assist them, but you'll also improve your revenue streams. Our solutions are trusted by developers globally, enabling you to build with confidence and enhance your business with minimal code. By deepening your connections with customers and enriching their experience at every point of contact, you will ultimately foster increased satisfaction and loyalty. Don't miss the chance to revolutionize your customer interactions—seize the opportunity to elevate your business and witness its remarkable growth. Embrace innovative communication strategies that can redefine your customer relationship management.

What is Gupshup?

Based in Silicon Valley, Gupshup stands out as a premier conversational messaging platform that empowers enterprises to create captivating conversational experiences effortlessly across more than 30 messaging channels through a unified API. The platform features a user-friendly omnichannel messaging API, a sophisticated bot-building framework, and effective mobile marketing solutions. Each month, Gupshup's messaging service processes over 6 billion messages, assisting over 39,600 businesses in communicating with billions of users via widely-used messaging platforms including SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype, and various others. Its single API solution simplifies the integration of one-way and two-way messaging on WhatsApp, along with a fallback to SMS service in over 225 countries, all while providing a multi-channel auto-routing feature. Furthermore, the Gupshup Bot platform is equipped to manage over 36,000 bots and efficiently addresses WhatsApp FAQ Bots, enabling seamless live agent transitions for diverse customer support scenarios. This adaptability makes Gupshup a vital tool for businesses aiming to enhance their messaging capabilities and improve customer engagement.

Media

Media

Integrations Supported

Raven
Stackreaction
SuprSend
Axis LMS
Bloomreach
BytePhase
Chatlayer by Sinch
Comarch Loyalty Marketing Platform
Cordial
Do Status
Inya.ai
MessageMedia
Rayven
RevenueBase
SMS Gatez
Salesforce
Sinch Contact Pro
Solutions by Text
Swift AMS
Truto

Integrations Supported

Raven
Stackreaction
SuprSend
Axis LMS
Bloomreach
BytePhase
Chatlayer by Sinch
Comarch Loyalty Marketing Platform
Cordial
Do Status
Inya.ai
MessageMedia
Rayven
RevenueBase
SMS Gatez
Salesforce
Sinch Contact Pro
Solutions by Text
Swift AMS
Truto

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0.01
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sinch

Date Founded

2008

Company Location

Sweden

Company Website

www.sinch.com

Company Facts

Organization Name

Gupshup

Date Founded

2004

Company Location

United States

Company Website

www.gupshup.io

Categories and Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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