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What is Skit?

Elevate your offerings by integrating voice and conversational intelligence through a self-sustaining platform that adapts and grows over time. This innovative multilingual Voice AI-powered contact center automation solution is designed to mimic human conversations effectively. VIVA utilizes a unique conversation design approach to accurately interpret user intent, enabling it to generate customized interactions with customers on the fly. Supporting ten languages and more than 160 dialects, it operates continuously without interruption. By enhancing contact center efficiency, it provides considerable advantages with its Voice AI banking solutions tailored for today's digital environment. Improve your customer engagement processes, cut costs, and optimize resource allocation with digital voice agents that can hold personalized, empathetic, and proactive conversations in real-time. Augmented Voice Intelligence offers a groundbreaking method that merges human skills with machine productivity. This synergistic approach enhances customer service quality, ensuring that technology and personnel collaborate seamlessly to fulfill client demands. As a result, businesses can reach unprecedented levels of operational effectiveness and customer satisfaction, paving the way for a future where service excellence is the norm. Ultimately, the integration of these advanced technologies not only meets current expectations but also anticipates future needs, setting a new standard in customer interactions.

What is Jubilee Voice?

Jubilee Voice is an advanced AI voice agent platform designed to transform how businesses handle calls by providing intelligent, scalable, and continuously learning virtual agents. Operating 24/7, these AI agents eliminate missed calls and reduce operational costs by automating routine customer interactions. Unlike conventional IVR systems that force users through long menus, Jubilee Voice’s AI VoiceBot intuitively understands caller intent, allowing users to get straight to the point. The system offers deep integrations with backend tools such as Google Calendar, enabling automatic meeting scheduling that avoids double bookings. It also connects to Google Spreadsheet to act as a dynamic database, enhancing data management. Personalized interactions are a key feature, with the VoiceBot remembering callers by phone number and past orders, making conversations feel natural and engaging. Jubilee Voice supports human override, seamlessly transferring calls to live agents if negative sentiment or frustration is detected. Post-call analytics provide valuable insights including call summaries, sentiment analysis, and goal achievement tracking to continuously improve service quality. Payment processing is streamlined through Stripe integration, allowing secure downpayments for high-value items during calls. Additionally, the platform connects with popular CRMs like HubSpot, Salesforce, Oracle, and AWS S3 to centralize customer information and optimize sales workflows. Overall, Jubilee Voice combines AI intelligence and human empathy to deliver an efficient, personalized, and scalable customer service experience.

Media

Media

No images available

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Salesforce

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Skit.ai

Company Location

India

Company Website

skit.ai/

Company Facts

Organization Name

Jubilee Voice

Date Founded

2025

Company Location

Australia

Company Website

www.jubileevoice.ai/

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

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