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What is SkySwitch?

SkySwitch's white label solution for Business SMS and Business MMS includes all the vital functionalities required for delivering a singular business number that can manage both voice calls and text messages. This offering empowers end users to send and receive communications from multiple extensions or standard 10-digit local and long-distance numbers. They have the freedom to interact with colleagues, clients, and various departments while maintaining a professional image, even when using their personal devices. Additionally, users can easily respond to incoming messages through a mobile app, a desktop program, or email. The platform supports seamless messaging across a range of devices, including smartphones, tablets, and computers, which enhances collaboration by keeping communications organized within a single text thread. Users also have the ability to share multimedia content like images, videos, and files with ease. Many entrepreneurs understand the importance of SMS for generating leads and connecting with customers, with a significant portion already integrating it into their business strategies. Nevertheless, most SMS interactions are often managed through a business manager's personal phone, which lacks adequate integration with their overall business operations. This gap highlights a significant opportunity for companies to improve their communication efficiency and boost customer interaction through a specialized SMS solution, ultimately driving better engagement and satisfaction. By adopting this dedicated approach, businesses can enhance their overall communication strategy and foster stronger relationships with their clientele.

What is MightyCall?

MightyCall offers a versatile and scalable cloud-based call center solution tailored for small and medium-sized enterprises. Join the MightyCall community and experience how our innovative Call Center system can transform the way your business communicates with clients. This unique approach to communication can significantly enhance your operational efficiency and customer satisfaction.

Media

Media

Integrations Supported

CASH+ Call Recording Software
Datagate Telecom Billing
IntegriBill

Integrations Supported

Balto
HubSpot CRM
Salesforce
Zapier
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$20 per month per user
Core - $20 per month / user billed annually - Advanced business phone system:
All advanced telephony features included
- Unlimited calling
- Unlimited messages
- 3 business phone numbers
- Integrations and API access

Pro - $38 per month / user billed annually - Intelligent cloud call center:

All Core features, plus:
- Supervisor workspace
- Live call monitoring
- Analytics and reporting

Power - $54 user/mo, billed annually - Call center solution powered by auto dialer.

Everything in Pro, plus:
- Auto dialers
- Dedicated account manager

Enterprise - $65 user/mo, billed annually

Everything in Power, plus:
- Predictive dialer
- SIP trunking support
- Custom integrations
- AI call screening handling
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SkySwitch

Company Location

United States

Company Website

www.skyswitch.com

Company Facts

Organization Name

MightyCall

Date Founded

2013

Company Location

United States

Company Website

www.mightycall.com

Categories and Features

Business VoIP

Not specified

Call Center

Not specified

Cloud PBX

Not specified

SIP Trunk

Not specified

SMS Marketing

Not specified

White Label VoIP

Not specified

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications

Call Center

Blended Call Center
Call Logging
Call Recording
Campaign Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Reporting/Analytics

Call Forwarding

Not specified

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions

IVR

Call Center
Call Logging
Call Recording
Call Routing
Text to Speech
Voice Mail

Second Phone Number

Not specified

SIP Trunk

Caller ID
International Numbers
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
VoIP

Toll Free 800 Number

Not specified

UCaaS

Not specified

Unified Communications

Call Recording
Call Routing
Mobile Access
Multi-User Collaboration
Voice Mail

Vanity Phone Number

Not specified

Virtual Phone Number

Not specified

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