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What is Smartsupp?
Smartsupp chat enables personalized interactions that enhance customer satisfaction, with its services utilized by 283,000 websites and online stores throughout Europe. The platform provides a robust web dashboard for accessing comprehensive visitor data, and it allows you to connect with customers from anywhere via mobile applications available on both Android and iOS devices. You can utilize automated messages to proactively engage with visitors and obtain in-depth statistics that evaluate your customer service performance, while the visitor recording feature offers insights into customer behavior. By utilizing this chat solution, you can ensure that you are always in touch with your customers as they navigate your website. Sign up for a complimentary account at www.smartsupp.com to begin engaging with your audience today.
Highlighted features include:
- Fully customizable chat box
- Customer satisfaction tracking
- Automated messaging options
- Mobile applications for convenient access
- Predefined responses for efficiency
- Comprehensive analytics
- Seamless integration with various ecommerce platforms
- Visitor session replay for enhanced understanding of user experience.
What is Chatlio for Slack?
Introducing a groundbreaking live chat application that integrates flawlessly with Slack. Unlike other options, this innovative tool enables multiple team members to collaborate in assisting a single visitor simultaneously. Compatible with all devices, it works harmoniously with the existing applications you use. Chatlio acts as a holistic customer support platform, effortlessly blending into your website while connecting with Slack. You can engage with users directly, eliminating the need for extra software, as Chatlio automatically gathers and shares essential customer information, such as their location, local time, browser type, operating system, and the specific page they're on. Additionally, the chat widget can be tailored to your preferences, allowing you to adjust features like shape, colors, and labels directly from the Chatlio control panel. For those desiring complete creative control, CSS access is available at no additional charge across all service tiers. Furthermore, Chatlio enhances the customer experience by facilitating effective communication and improving overall service delivery, making it an invaluable asset for any business.
Integrations Supported
WordPress
CS-Cart Multi-Vendor
CS-Cart Store Builder
Jimdo
Lightspeed Retail
Shopify
Integrations Supported
WordPress
C2CRM
ManageEngine OpManager Nexus
Qlik Application Automation
Slack
API Availability
API Availability
Pricing Information
$0.01/month/user
Packages:
FREE forever
STANDARD (10 EUR / month)
PRO (25 EUR / month)
FREE forever
STANDARD (10 EUR / month)
PRO (25 EUR / month)
Free Version
Pricing Information
$29 per month
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Smartsupp
Date Founded
2013
Company Location
Czech Republic
Company Website
www.smartsupp.com
Company Facts
Organization Name
Chatlio
Company Location
United States
Company Website
chatlio.com
Categories and Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Categories and Features
Live Chat
Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Website Visitor Tracking