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What is SocialAPI?

SocialAPI is an all-encompassing cloud platform designed for companies that use WhatsApp for messaging, marketing, and customer support. By connecting businesses with Meta's WhatsApp Cloud API, it offers functionalities such as campaign broadcasting, template messaging, delivery tracking, and management of contacts. The platform features an intuitive no-code flow builder that allows for the creation of automated responses and conversational workflows with ease. Additionally, it includes a shared team inbox that enables agents to manage interactions effectively, equipped with routing options and tools for internal communication. SocialAPI also supports the scheduling of campaigns, audience segmentation, implementation of AI chatbot automations, and provides access to in-depth analytics, along with webhooks and a REST API accompanied by comprehensive developer documentation. Businesses take advantage of this platform for a variety of needs, including promotional efforts, order and shipping notifications, appointment reminders, lead follow-ups, and customer support across diverse industries such as e-commerce, healthcare, education, and real estate. Moreover, it is noteworthy that while Meta conversation charges are applied at their standard rates, SocialAPI refrains from adding any extra markup to these fees, ensuring that businesses experience transparency and fairness in their operational costs. This commitment to openness fosters trust and encourages more businesses to engage with the platform confidently.

What is Anril AI?

Anril AI represents a cutting-edge cloud solution aimed at optimizing the handling of customer inquiries and sales follow-ups. By consolidating communications from platforms such as WhatsApp, websites, and social media, it creates a seamless workflow that enables AI assistants to efficiently address questions, identify potential leads, and route discussions to the right team members. The platform includes comprehensive lead management features that not only capture and evaluate prospects but also track follow-up actions meticulously. Furthermore, it supports extensive WhatsApp marketing initiatives, telecalling operations, call tracking, and provides analytical insights on customer inquiries. Anril AI serves a diverse range of sectors that depend on incoming inquiries, including education, real estate, healthcare, automotive, manufacturing, and financial services. By integrating AI capabilities, telecalling functions, customer relationship management, lead tracking, and workflow automation, this multi-tenant SaaS solution significantly improves operational productivity. Additionally, team members can step in for personal engagement in critical conversations, allowing for collaborative management of communication channels and vital business data within the platform. This flexibility ensures that organizations can maintain a high level of customer engagement while guaranteeing that every inquiry receives appropriate attention. Ultimately, Anril AI not only streamlines processes but also reinforces the commitment to excellent customer service across various industries.

Media

No images available

Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp
Facebook Messenger
Instagram

API Availability

Has API

API Availability

Pricing Information

₹299/30 days
The Starter plan is ₹299 per 30 days as an introductory offer (regular price ₹399). Growth is ₹1,499 per 30 days (regular price ₹1,999), and Ultimate is ₹3,749 per 30 days (regular price ₹4,999). A 3-day free trial is available. Meta conversation fees are billed separately at Meta rates; SocialAPI states it adds no markup.
Free Version
Free Trial Offered?

Pricing Information

₹799/month
Plans start at ₹999/month plus GST, or ₹799/month with yearly billing. The exact price depends on the selected modules, AI replies, and users. WhatsApp message charges from Meta are separate. Monthly plans have a setup fee; yearly plans do not.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Zivaan Solutions

Date Founded

2009

Company Location

India

Company Website

social.zivaansolutions.com

Company Facts

Organization Name

Bloom Matrix

Date Founded

2024

Company Location

India

Company Website

www.anrilaitech.com

Categories and Features

Chatbot

Not specified

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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