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What is Solgari Cloud Communications?

Discover a robust and compliant communication solution that merges voice, video, chat, and SMS, enhancing overall connectivity. Elevate your operational effectiveness by leveraging a superior Cloud Contact Centre as a Service (CCaaS), which guarantees a seamless digital customer experience from a single, integrated platform. Access all essential channels and features through a secure Cloud infrastructure, ensuring ease of use and reliability. Effortlessly integrate with Microsoft Dynamics and Dynamics Phone to create a fully immersive Teams Contact Centre experience. Communicate quickly and efficiently, with the ability to connect all your communication and CRM tools from any location at any time. Transition smoothly between text, phone, or video calls, ensuring that switching channels is effortless. Solgari adheres to all relevant regulations, such as GDPR, PCI DSS, and MiFID II, safeguarding your data security and privacy. Upgrade to a multi-channel Cloud contact center equipped with automated, voice-activated enhancements that significantly improve your communication quality. This pioneering solution not only streamlines your workflow but also fosters enhanced customer interactions, setting a new standard for service excellence. With a focus on innovation and user experience, it empowers teams to work smarter and more collaboratively than ever before.

What is NobelBiz?

NobelBiz has been a key player in the CCaaS sector for more than two decades, significantly boosting productivity across international contact centers. Our offerings include a specialized telecom carrier engineered for call center traffic, alongside state-of-the-art omnichannel cloud contact center software, all supported by exceptional customer service. NobelBiz OMNI+ is the premier CCaaS solution, equipped with a variety of features and integrations aimed at effectively overseeing contact center activities. This all-encompassing software provides extensive channel integrations and is compatible with various CRMs, making it ideal for efficient remote work. It serves as a user-friendly software option well-suited for any omnichannel contact center environment. As a leading VoIP provider, the NobelBiz Voice Carrier Network is meticulously crafted for global contact centers. It guarantees outstanding voice clarity and dependable service through a comprehensive network. Designed to accommodate inbound and outbound requirements, our network offers advanced cloud-based routing, toll-free number provisioning, and an array of administrative tools, ensuring seamless communication for high-performance contact centers. Additionally, our commitment to innovation ensures that we continually adapt to the evolving needs of the industry.

Media

Media

Integrations Supported

Integrations Supported

Balto
Catalyst by Zoho
Creovai
Debtmaster
Dynamics 365 Customer Service
Microsoft Dynamics 365
Salesforce

API Availability

API Availability

Pricing Information

$20 per month
Free Trial Offered?

Pricing Information

Tailored Pricing for Unique Business Needs
At NobelBiz, we understand that each client has distinct requirements and objectives. That's why our pricing model is as unique as your business. We offer custom-tailored pricing solutions, meticulously calculated based on your specific needs, team dynamics, and operational demands. Our approach ensures that you receive a personalized, cost-effective package designed to fit seamlessly with the unique contours of your contact center's operations and goals. Experience a pricing strategy that adapts to you, ensuring value and alignment with your business's unique fingerprint.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Solgari

Date Founded

2009

Company Location

Ireland

Company Website

www.solgari.com

Company Facts

Organization Name

NobelBiz

Date Founded

2005

Company Location

United States

Company Website

nobelbiz.com

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition

IVR

Call Center
Call Logging
Call Recording
Call Routing

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Sales Dialers

Not specified

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