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What is Solus One?

The Solus One customer engagement platform efficiently handles all the monotonous tasks for you. It consolidates service requests, allocates them to your team members, offers scripted guidance, and effortlessly records call outcomes into your CRM while collecting vital data for thorough performance analysis. Our cutting-edge software links people together, no matter their backgrounds or favored communication methods. Seize the chance to revolutionize your communication strategies with our support. Founded in 2006, Solus One was a trailblazer in launching VOIP (Voice over IP) services in Canada. Furthermore, our subsidiary, Solus VB, focuses on providing large-scale phone voice broadcasts tailored for political and retail clients. Demonstrate your dedication to connecting with your voters, share valuable insights through your riding newsletter, gain insight into your constituents' preferences and opinions, and elevate your recognition within your riding community. By implementing our solutions, you'll cultivate deeper connections and inspire impactful dialogues with your audience, paving the way for a more engaged community.

What is NUACOM?

NUACOM operates as a Telecom and Software-as-a-Service provider, offering adaptable and scalable calling solutions that empower businesses to enhance customer service and excel in sales engagements. Effective sales and customer service are vital for any organization, making a robust communication platform essential for achieving business success. Our calling platform prioritizes user experience, call analytics, and automation, allowing you to concentrate on what truly matters: increasing your sales and ensuring customer satisfaction. By leveraging our solutions, organizations can foster stronger relationships with their clients and streamline their communication strategies.

Media

Media

Integrations Supported

Integrations Supported

Autotask PSA
Brevo
Easyflow
Google Contacts
Help Scout
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
Mailchimp Transactional Email (Mandrill)
Mailjet
Meta Ads
Microsoft OneDrive
Microsoft Teams
Salesflare
Salesforce
Sendloop
SuiteMaster
Zapier
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

€9.99 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Solus One

Company Location

Canada

Company Website

www.solusone.com

Company Facts

Organization Name

NUACOM

Date Founded

2009

Company Location

Ireland

Company Website

nuacom.com

Categories and Features

Call Center

Blended Call Center
Call Recording
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Predictive Dialer
Real-time Chat
Reporting/Analytics

Categories and Features

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
Unified Communications

Call Center

Blended Call Center
Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Reporting/Analytics

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
VoIP
Voice & Data Integration

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