Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • CallHub Reviews & Ratings
    426 Ratings
    Company Website
  • Yeastar P-Series PBX System Reviews & Ratings
    116 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,235 Ratings
    Company Website
  • Community Phone Reviews & Ratings
    1,404 Ratings
    Company Website
  • DialedIn Reviews & Ratings
    615 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    289 Ratings
    Company Website
  • TollFreeForwarding Reviews & Ratings
    3,215 Ratings
    Company Website
  • CallTools Reviews & Ratings
    594 Ratings
    Company Website
  • Dialpad Support Reviews & Ratings
    1,588 Ratings
    Company Website
  • Intermedia Unite Reviews & Ratings
    1,625 Ratings
    Company Website

What is Spearline?

Effectively evaluate and manage essential elements of any communication channel by leveraging a wide array of devices from almost any location globally, all from the comfort of your desk. This essential assessment serves as the cornerstone of the testing framework we provide for our clients. It enables the recreation of a customer's call while producing impartial evaluations of audio quality. Latency is defined as the interval between when you speak and when your voice is heard by the other party. This capability allows for the simulation of conference calls, ensuring that all associated features are thoroughly tested. Additionally, it integrates your customer's network into the assessment process, providing a comprehensive view. Assess the performance of both your own and external contact centers. Before dispatching an SMS to your clients, verify its successful delivery. Gain insights into how quickly your customers' calls are answered and implement proactive strategies if any delays are identified. Furthermore, make certain that interactions involving touch tone (DTMF) responses are smooth and efficient, ultimately enhancing your customers’ communication experiences and satisfaction. This holistic approach not only boosts operational efficiency but also fosters stronger relationships with clients.

What is Proven by Users?

Make sure to validate the essential aspects of your User Experience and Visual Design through targeted research initiatives. We give you the freedom to conduct tests as extensively as you desire, without any limitations. Our extensive array of UX research and testing tools allows you to uncover the most effective design and information architecture customized for your audience. Welcome to a comprehensive UX testing platform that features a multitude of assessments necessary for gathering both qualitative and quantitative insights at competitive rates. Our research platform runs entirely in your web browser, meaning there's no need for extra extensions. Each test you conduct produces a unique URL that can be easily shared with your research participants. If you have a design element or navigation structure that needs assessment, you can start the testing process within minutes. Design disagreements can often arise, but once your participants take part in your test, we quickly gather their feedback, providing you with valuable insights to support informed decision-making. This approach not only improves your design but also promotes a deeper comprehension of user preferences and behaviors, ultimately leading to more effective design solutions. By continuously engaging with users, you can refine your designs based on real-world feedback and user experiences.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Spearline

Date Founded

2003

Company Location

Ireland

Company Website

www.spearline.com

Company Facts

Organization Name

Proven by Users

Company Location

United States

Company Website

provenbyusers.com

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Vendor Management

Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking

Categories and Features

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Popular Alternatives

Popular Alternatives

CaptureUX Reviews & Ratings

CaptureUX

Ovo Studios
SmartSIP Reviews & Ratings

SmartSIP

IntraNext Systems