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What is Stand Chat?

Stand Chat gives product, sales, and expert teams 24/7 AI website coverage while keeping people available for conversations that matter. A trained AI stand-in answers questions, qualifies interest, captures leads, and watches for custom conversation signals. When an important conversation appears, Stand alerts the right teammate and asks the visitor before a person joins with the full chat context. Teams can run multiple AI agents across unlimited sites, communicate in 24+ languages, monitor conversations in real time, search and export history, and turn recurring questions into evidence-backed Product Discovery reports. Website pages and documents can ground AI answers through knowledge bases. Installation takes one HTML snippet. Base is free forever with 15 chats per week; Pro is $10/month. Business is $3,600/year and includes 200 MB indexed content, nightly sitemap updates, onboarding, more instruction capacity, and one agreed backend API workflow.

What is Paldesk?

Paldesk serves as a live chat solution designed to convert visitors on your website into customers. By consolidating various communication channels into a single dashboard, it becomes an excellent resource for both marketing and sales teams. Users can effortlessly monitor all conversations in real time, allowing for straightforward follow-ups through email. Its adaptable nature and user-friendly interface ensure that it remains effective, especially during critical interactions. This tool not only enhances customer engagement but also streamlines communication processes for businesses of all sizes.

Media

Media

Integrations Supported

Drupal
Facebook
Gmail
Joomla!
Magento
Mailchimp
PrestaShop
Skype
Slack
Squarespace
Telegram
Viber
WhatsApp
WordPress
X (Twitter)
Zapier

Integrations Supported

Drupal
Facebook
Gmail
Joomla!
Magento
Mailchimp
PrestaShop
Skype
Slack
Squarespace
Telegram
Viber
WhatsApp
WordPress
X (Twitter)
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

0
Base: $0 forever with 15 chats per week and no credit card. Pro: $10/month with 150 chats per month; additional chats are $0.10 each with budget-capped automatic top-ups. Business: $3,600/year with 15,000 chats per year; additional chats are $0.10 each. Chats are complete visitor conversations, not messages or token credits. There are no per-seat fees.
Free Version
Free Trial Offered?

Pricing Information

$9 per user per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Stand Chat

Date Founded

2026

Company Location

United States

Company Website

stand.chat/

Company Facts

Organization Name

Paldesk

Date Founded

2014

Company Location

United States

Company Website

www.paldesk.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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