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What is SwiftGuard?

SwiftGuard functions as an AI receptionist tailored for plumbing and heating businesses. When a plumber is engaged in work, such as fixing a sink or attending to a job site, SwiftGuard efficiently handles incoming calls by identifying itself as an AI assistant. It gathers important details like the caller’s name, address, and the nature of their issue, then organizes appointments in a connected Google Calendar based on current availability. Companies can choose whether SwiftGuard manages all calls or only those that go unanswered, and a simple access code allows for call forwarding, ensuring the business retains its original contact number. Furthermore, callers can easily reschedule or cancel their appointments, leave messages, and all interactions are tracked in a centralized dashboard, which includes recordings, transcriptions, and caller information. Any calls that SwiftGuard cannot address are flagged for follow-up. This AI tool supports multiple languages, including English, Dutch, German, French, Italian, and Spanish, and can effortlessly switch between languages as needed during conversations. For added security, all calls and their transcripts are encrypted and automatically deleted after a period of 90 days. There are three simple monthly subscription options available, each providing a set number of call minutes without additional per-minute fees, making it a cost-effective choice for businesses. Overall, SwiftGuard not only improves customer service but also allows plumbing and heating professionals to focus more on their core responsibilities, ultimately leading to increased productivity and satisfaction.

What is Gala by Gavion?

Gala operates as a virtual receptionist and administrative assistant specifically designed for the service and construction sectors. This intelligent assistant efficiently handles incoming communications, such as calls, texts, and emails, while also interacting with clients through tailored questions to evaluate their needs, keeping records of caller details, scheduling appointments through platforms like Google Calendar or Microsoft Outlook, and sending confirmation and reminder messages. In addition to these functions, Gala adeptly filters out spam calls and can either transfer urgent matters to human staff or flag them for follow-up. Supporting both English and French, including Québécois French, it can manage numerous calls at once without compromising quality. The Administrative Assistant feature further extends its capabilities by producing preliminary quotations based on images or addresses, updating customer databases and CRM systems, optimizing document workflows, and delivering valuable reports. Businesses have the option to keep their current phone numbers while directing calls to Gala, with all communication records and account information securely stored within Canada. Pricing is offered on a monthly basis in Canadian dollars, including a defined number of call minutes, along with choices for annual billing, which provides flexibility for diverse business requirements. By streamlining operations and enhancing customer engagement, this all-encompassing system makes Gala an indispensable tool for any company focused on service delivery. Furthermore, the user-friendly interface ensures that even those less tech-savvy can navigate the system with ease, further broadening its appeal to a wide range of businesses.

Media

Media

No images available

Integrations Supported

Google Calendar

Integrations Supported

Google Calendar

API Availability

API Availability

Pricing Information

€69/month
Three flat monthly plans, billed monthly ex VAT (17% less on annual billing). Every plan starts with a 14-day free trial. No free version, no per-minute charges.
Starter: EUR 69/month - 150 call minutes, up to 10 minutes per call, 3 calls answered at once.
Pro: EUR 199/month - 350 call minutes, up to 15 minutes per call, 6 calls answered at once, priority email support.
Scale: EUR 449/month - 1,000 call minutes, up to 20 minutes per call, 12 calls answered at once, dedicated onboarding.
Free Trial Offered?

Pricing Information

$129 CAD/month
Receptionist Essential: CAD $129/month for 250 minutes, 3 users, and 1 voice agent; additional usage is CAD $0.37/minute. No setup fee. Annual billing is 15% off, paid upfront. Monthly plans are cancellable; additional users and voice agents cost extra.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

SwiftGuard

Date Founded

2026

Company Location

Netherlands

Company Website

swiftguard.ai

Company Facts

Organization Name

Gavion inc.

Date Founded

2026

Company Location

Canada

Company Website

gavion.ai

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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