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What is SwiftGuard?

SwiftGuard functions as an AI receptionist tailored for plumbing and heating businesses. When a plumber is engaged in work, such as fixing a sink or attending to a job site, SwiftGuard efficiently handles incoming calls by identifying itself as an AI assistant. It gathers important details like the caller’s name, address, and the nature of their issue, then organizes appointments in a connected Google Calendar based on current availability. Companies can choose whether SwiftGuard manages all calls or only those that go unanswered, and a simple access code allows for call forwarding, ensuring the business retains its original contact number. Furthermore, callers can easily reschedule or cancel their appointments, leave messages, and all interactions are tracked in a centralized dashboard, which includes recordings, transcriptions, and caller information. Any calls that SwiftGuard cannot address are flagged for follow-up. This AI tool supports multiple languages, including English, Dutch, German, French, Italian, and Spanish, and can effortlessly switch between languages as needed during conversations. For added security, all calls and their transcripts are encrypted and automatically deleted after a period of 90 days. There are three simple monthly subscription options available, each providing a set number of call minutes without additional per-minute fees, making it a cost-effective choice for businesses. Overall, SwiftGuard not only improves customer service but also allows plumbing and heating professionals to focus more on their core responsibilities, ultimately leading to increased productivity and satisfaction.

What is Prepared?

As staffing challenges continue to rise, Prepared is making strides in enhancing public safety by providing centralized resources that optimize call processing, remove the reliance on interpreters, and equip field responders with essential information for achieving faster and safer outcomes. The notable increase in emergency service calls has led 911 centers to gain access to an extraordinary wealth of lifesaving information. Whether you're at the console managing calls or need a detailed understanding of each role, Prepared is tailored to improve your operational efficiency and intelligence. With innovative features like media integration, text messaging capabilities, and an enhanced location view, telecommunicators are armed with the right tools to accurately evaluate a caller's emergency in any scenario. Additionally, the inclusion of call transcripts and keyword alerts ensures that operators stay updated on every incident in real-time. The capacity to refer back to earlier conversations through transcripts and the insights generated by AI enables operators to minimize repetitive questioning. Moreover, the automation of handling 911 hangups, combined with translation services and valuable data analytics, significantly reduces the burden on telecommunicators, allowing them to concentrate on more critical emergencies. In essence, Prepared is transforming the landscape of emergency response communication, paving the way for a more effective and streamlined approach to public safety. This evolution not only enhances the operational workflow but also fosters a culture of readiness and responsiveness within emergency services.

Media

Media

Integrations Supported

Google Calendar

Integrations Supported

API Availability

API Availability

Pricing Information

€69/month
Three flat monthly plans, billed monthly ex VAT (17% less on annual billing). Every plan starts with a 14-day free trial. No free version, no per-minute charges.
Starter: EUR 69/month - 150 call minutes, up to 10 minutes per call, 3 calls answered at once.
Pro: EUR 199/month - 350 call minutes, up to 15 minutes per call, 6 calls answered at once, priority email support.
Scale: EUR 449/month - 1,000 call minutes, up to 20 minutes per call, 12 calls answered at once, dedicated onboarding.
Free Trial Offered?

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SwiftGuard

Date Founded

2026

Company Location

Netherlands

Company Website

swiftguard.ai

Company Facts

Organization Name

Prepared

Company Location

United States

Company Website

www.prepared911.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

Emergency Management

Not specified

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