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What is Talkative?

Incorporate a live video chat function that caters to mobile users and offers recording capabilities, allowing for thorough customization tailored to your contact center’s needs. Benefit from an advanced and secure web chat platform featuring dynamic pre-set messages, real-time translation, PCI compliance, and message previews to streamline communication. Improve your customer support and sales strategies with secure browsing and screen sharing options that enhance the user experience. Enable instant communication through live voice calls, web callbacks, and PSTN capabilities for effective outreach. Implement a chatbot that effortlessly transitions to human agents, available on your website, mobile applications, and various social media channels, including WhatsApp. Optimize your messaging on WhatsApp and social platforms with support for images to enrich customer interactions. Organizations of all sizes utilize Talkative to increase sales, boost customer engagement, and reduce operational costs effectively. Transform your in-store customer experience into a digital one with live video chat, fostering sales and offering personalized service online. Promote smooth customer interactions across numerous channels to elevate service quality and support robust digital sales funnels, ensuring each customer touchpoint is impactful. This all-encompassing strategy not only enhances customer satisfaction but also cultivates enduring loyalty and retention through consistent, high-quality engagement. By prioritizing these communication enhancements, businesses can create a more connected and responsive customer experience overall.

What is Overtok?

We leverage cutting-edge AI voice technology to revolutionize global call commerce. Our exceptional user experience enhances satisfaction and revenue, transforming every call into a valuable engagement opportunity. Overtok handles each call, guaranteeing that businesses can keep their customers satisfied, well-informed, and confident in the services they receive. This ushers in a groundbreaking user experience. Every lead, call, or interaction is converted into a significant opportunity that starts before the call, continues throughout it, optimizes follow-up actions, and ultimately redefines the user experience. Overtok's calls to free listings evolve into dynamic real-time leads that can transition into paid listings. All conversations are recorded and meticulously tracked. Additionally, Overtok's analytics are seamlessly integrated and synchronized with leading CRMs. Furthermore, our voice-assisted technology is utilized by digital directories to ensure calls reach the appropriate individuals while facilitating exceptionally powerful real-time engagement, maximizing the potential of every interaction. This innovative approach not only enhances communication but also empowers businesses to connect with their customers like never before.

Media

Media

Integrations Supported

Google Analytics
Salesforce Agentforce Service

Integrations Supported

Google Analytics
Salesforce Agentforce Service

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Talkative

Date Founded

2015

Company Location

United Kingdom

Company Website

talkative.uk

Company Facts

Organization Name

Overtok

Company Location

Israel

Company Website

www.overtok.com

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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