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What is Tata Communications?

Our extensive range of unified communication and collaboration (UCC) solutions is designed to enhance your business growth, boost productivity, and optimize efficiency simultaneously. These solutions integrate effortlessly with your current systems, transforming the overall user experience. With our unified communication offerings, connecting, communicating, and collaborating with customers and employees around the globe through video, web, or audio conferencing becomes a straightforward process. By utilizing Tata Communications' unified communication services, you can significantly elevate customer satisfaction and foster loyalty. Combining conferencing capabilities with Global SIP Trunk for IP telephony allows you to streamline operations throughout your organization, leading to increased productivity and lower telephony expenses. Ultimately, adopting these solutions will empower your business to thrive in a competitive landscape.

What is Bria?

Bria serves as a versatile softphone that enhances the functionality of your call server, PBX, or VoIP service, allowing you to receive calls seamlessly on both your desktop and mobile devices. With CounterPath's features, you can engage in team messaging, HD video conferencing, and screen sharing, all from a single platform. The audio quality is exceptional, providing crystal clear sound and 1080p video calls, whether you're in the office or on the move. Managing your calls is straightforward with user-friendly options for call recording, music-on-hold, and transferring calls. If you're seeking additional collaboration tools, Bria Enterprise and Bria Teams include enhanced functionalities such as team messaging and screen sharing, accommodating up to 200 participants. This all-in-one app allows you to communicate, collaborate, and share effortlessly across various devices, ensuring that your calling and messaging history is synchronized, so you remain informed at all times. To explore more about these features, you can visit counterpath.com for additional details.

Media

Media

Integrations Supported

Agent3
Axon Data Governance
Ayla IoT Platform
Cisco Kinetic
Cisco Prime Network
FADEL ARC
GlobalDots
IBM Cloud Direct Link
Infor CloudSuite Fashion
Infor Talent Science
Io-Tahoe
Pareteum Experience Cloud
SymphonyAI Apex
Xinix

Integrations Supported

ACCOUNTS
Halo Health Platform
Microsoft Outlook
Salesforce
Skype
YetiForce CRM

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$2.95/user/month
Bria Solo $2.95/user/month on annual plan
Bria Teams $4.95/user/month on annual plan
Bria Teams Pro $9.95/user/month on annual plan
Bria Enterprise - contact for quote
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Tata Communications

Date Founded

1986

Company Location

India

Company Website

www.tatacommunications.com

Company Facts

Organization Name

CounterPath

Date Founded

2002

Company Location

Canada

Company Website

www.counterpath.com

Categories and Features

Audio Conferencing

Not specified

Business VoIP

SIP Trunking
Unified Communications

Call Center

Not specified

Managed Hosting

Not specified

SD-WAN

Not specified

SIP Trunk

Not specified

UCaaS

Not specified

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Escalation Management
Inbound Call Center
Outbound Call Center
Real-time Chat
Reporting/Analytics

Telephony

Call Center Management
Call Monitoring
Contact Management
VoIP
Voice & Data Integration

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