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What is TeleCMI?

TeleCMI serves as a comprehensive platform for communication and collaboration, aimed at enhancing business connectivity and optimizing customer interactions. Users of SMS can engage in real-time collaboration while enjoying high-quality voice calls. By integrating with widely-used CRM systems, it allows for smooth synchronization that fosters efficient and tailored customer service experiences. Security is a top priority for TeleCMI, with all calls and messages being encrypted to protect sensitive information. Known for its dependable performance and outstanding call clarity, the platform guarantees consistent communication. Ultimately, TeleCMI equips businesses to deliver remarkable customer experiences, promotes effective teamwork, and significantly boosts productivity. Its user-friendly interface and robust features make it a valuable tool in today’s fast-paced business environment.

What is Datanet?

Founded in 1986, DATANET has focused on data processing, analysis, evaluation, and offering consulting services, placing a strong emphasis on creating tailored software for the telecommunications industry, which encompasses software solutions, consultancy, and support services. The company also provides project management for complex telecommunications infrastructures and delivers Telecommunications Expense Management (TEM) solutions to major clients. In addition to these services, DATANET is adept at contract management, which includes functions such as inventory oversight, ordering logistics, and the management of historical data, as well as processing invoices that cover verification, assignment, and updates. Their comprehensive reporting capabilities are designed to produce in-depth analyses of consumption, costs, and sources across all levels of large organizations. Furthermore, DATANET is proficient in integrating its services with existing systems, including ERP, SRM, and HR systems, alongside platforms like SAP ARIBA, Crossinx, Basware, and ServiceNow, while also fostering connections with a variety of network operators and suppliers, ultimately improving operational efficiency for its clientele. The company's commitment to innovation ensures that it remains at the forefront of the telecommunications landscape.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
LifeLinkr
Meritto
NeoDove
Pipedrive
Rsoft CRM
Salesforce
Sell.Do
Vitrify IVF Software
Zoho CRM

Integrations Supported

Basware
SAP Ariba
ServiceNow

API Availability

API Availability

Pricing Information

$0
Business Voice Basic Plan
$0
Minimum 1 User

Business Voice Premium Plan
$15 yearly, $20 If Billed Monthly
Minimum 1 User

Business Voice Enterprise Plan
Per User/Month
$25 yearly, $30 If Billed Monthly
Minimum 2 Users

Contact Center Premium Plan
$30 Per User/Month
$40 If Billed Monthly
Minimum 4 Users

Contact Center Enterprise Plan
$40 Per User/Month
$50 If Billed Monthly
Minimum 4 Users
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

TeleCMI Technologies

Date Founded

2016

Company Location

India

Company Website

www.telecmi.com

Company Facts

Organization Name

DATANET

Date Founded

1986

Company Location

Germany

Company Website

www.datanet.de/index

Categories and Features

AI Call Center

Not specified

AI Dialers

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Business VoIP

Call Parking
Call Recording
Contact Management
IVR / Voice Recognition

Call Center

Not specified

Cloud PBX

Not specified

Sales Dialers

Not specified

Telephony

Not specified

Toll Free 800 Number

Not specified

Virtual Phone Number

Not specified

Categories and Features

Billing and Invoicing

Not specified

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Popular Alternatives

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Knowlarity Communications Pvt. Ltd.