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What is Telfon?

Telfon offers a virtual phone number service that allows users to obtain a legitimate local or international number in more than 50 countries, all without requiring a SIM card, extra hardware, or long-term commitments. Users can easily make phone calls, send SMS and MMS messages, access voicemail, and manage all their communications from their smartphone, web browser, or desktop in less than two minutes. This innovative service empowers individuals to create a secondary phone number that operates just like a local number from almost anywhere, making it perfect for travelers looking to dodge roaming charges, expatriates wishing to maintain connections with their home country, freelancers needing to differentiate personal and work-related calls, or anyone wanting to safeguard their actual number while using online services. With Telfon, maintaining connectivity is not only simpler but also more secure than ever before. Additionally, the flexibility of Telfon's offerings ensures that users can tailor their communication preferences to best suit their lifestyle.

What is Freshcaller?

Freshcaller is a cost-effective cloud-based solution that enables businesses to establish connections with their clientele. With the capability to provide phone numbers in over 90 nations, Freshcaller allows users to effortlessly create a contact center in just a few straightforward steps. The software integrates smoothly with a variety of CRM and Helpdesk platforms, facilitating collaboration between sales and support teams. Administrators can access real-time insights regarding customer interactions and agent performance through robust reporting and analytics features. Agents have the flexibility to take calls on their desktops or laptops, whether they are using Android or iOS devices, thereby fostering a completely connected yet remote contact center environment. Additionally, administrators can easily add agent licenses, purchase extra numbers, top up call credits, and enhance their pricing plan as needed. Renowned for its modern and dependable service, Freshcaller is trusted by over 7,000 clients around the globe, making it a popular choice for businesses seeking efficient communication solutions.

Media

Media

Integrations Supported

Integrations Supported

BI Book
Fireflies.ai
Freshdesk
Freshsales
Freshservice
Gradient Labs
HubSpot CRM
HubSpot Customer Platform
Kasisto KAI
Paligo
Parloa
Quaeris
QuickBooks Online
Salesforce
Shopify
SyncApps
Zenduty

API Availability

API Availability

Has API

Pricing Information

$12
Free Trial Offered?

Pricing Information

$15.00/month
Freshcaller offers five pricing plans that are tailored to meet different calling needs.
Free Version

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Webmobtech

Date Founded

2016

Company Website

webmobtech.com

Company Facts

Organization Name

Freshworks

Date Founded

2011

Company Location

India

Company Website

www.freshworks.com/freshcaller-cloud-pbx/

Categories and Features

Virtual Phone Number

Not specified

Categories and Features

Business VoIP

Call Recording
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Real-time Chat
Reporting/Analytics

Call Monitoring

Not specified

Call Recording

Archiving
Call Sharing
Event Triggered Recording
File Transfer
On-Demand Recording
Scheduled Recording

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
IVR / Voice Recognition

Communications

Not specified

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
VoIP

Virtual Phone Number

Not specified

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