Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • PBXware Reviews & Ratings
    39 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,236 Ratings
    Company Website
  • Yeastar P-Series PBX System Reviews & Ratings
    116 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    114 Ratings
    Company Website
  • TollFreeForwarding Reviews & Ratings
    3,224 Ratings
    Company Website
  • CallTools Reviews & Ratings
    641 Ratings
    Company Website
  • Intermedia Unite Reviews & Ratings
    1,631 Ratings
    Company Website
  • Community Phone Reviews & Ratings
    1,531 Ratings
    Company Website
  • Aircall Reviews & Ratings
    1,838 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,128 Ratings

What is Telia ACE?

Telia ACE is the Nordic region’s premier contact center as a service (CCaaS) platform, trusted by over 100,000 daily users and facilitating more than 350 million interactions annually across various industries and sectors. The platform enables organizations to create a truly seamless omnichannel experience, integrating all customer communications—voice, chat, text, and digital channels—into one cohesive interface to enhance accessibility and satisfaction. Telia ACE’s robust integration capabilities allow it to work effortlessly with most third-party systems, supporting complex customer journeys from start to finish. It leads the market with cutting-edge AI and speech technology applications, powered by deep learning and supported through partnerships with industry giants like Google and Microsoft. Telia ACE offers comprehensive tools such as automation, video conferencing, AI-powered virtual assistants, and smart knowledge bases, empowering contact centers to deliver efficient and personalized customer interactions. The solution drives data-driven development by providing powerful analytics and insights, helping organizations transform their customer service operations and improve business outcomes. Recognized by Frost & Sullivan for its perfect blend of technology and human touch, Telia ACE also supports on-demand training and consulting to maximize value. Its advanced security and compliance features ensure data privacy and operational reliability. By enabling organizations to adapt to evolving communication patterns, especially among younger audiences, Telia ACE helps future-proof customer engagement strategies. Overall, the platform is a strategic asset that fosters higher efficiency, better customer experiences, and long-term loyalty.

What is Clevenio?

Clevenio answers one question thoroughly: which companies exist in the Nordics, and who makes decisions inside them? It is a B2B sales intelligence platform scoped deliberately to Finland, Sweden, Norway and Denmark. That narrowness is the product. Providers spanning the globe reach the Nordics eventually, but their coverage tapers below the best-known companies, and the taper starts well above where most of the region's commercial activity happens. Because company records are drawn from the official business registers of each country — never from scraped web profiles or user-submitted entries — the company layer is complete rather than sampled. Clevenio therefore offers 100% TAM coverage across the four markets, at every size band, from one-person firms up to the large caps. Each record arrives with registry-grade detail: the company's registration number, revenue, employee count, industry classification and website. Decision makers are attached to their employers and come with verified email addresses and direct phone numbers, so a list can go straight into outreach. Consider Clevenio if your revenue target sits in the Nordics and you need the full market rather than the recognisable part of it.

Media

Media

Integrations Supported

Boost.ai
Calabrio Quality Management
Centrical
Feelingstream
Findity
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Nexetic
Salesforce
TeamEngine

Integrations Supported

Boost.ai
Calabrio Quality Management
Centrical
Feelingstream
Findity
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Nexetic
Salesforce
TeamEngine

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Telia Company

Date Founded

1853

Company Location

Sweden

Company Website

ace-showcase.com

Company Facts

Organization Name

Clevenio

Company Location

Finland

Company Website

clevenio.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Popular Alternatives

Popular Alternatives

Finago Procountor Reviews & Ratings

Finago Procountor

Accountor Finago