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What is Telia ACE?

Telia ACE is the Nordic region’s premier contact center as a service (CCaaS) platform, trusted by over 100,000 daily users and facilitating more than 350 million interactions annually across various industries and sectors. The platform enables organizations to create a truly seamless omnichannel experience, integrating all customer communications—voice, chat, text, and digital channels—into one cohesive interface to enhance accessibility and satisfaction. Telia ACE’s robust integration capabilities allow it to work effortlessly with most third-party systems, supporting complex customer journeys from start to finish. It leads the market with cutting-edge AI and speech technology applications, powered by deep learning and supported through partnerships with industry giants like Google and Microsoft. Telia ACE offers comprehensive tools such as automation, video conferencing, AI-powered virtual assistants, and smart knowledge bases, empowering contact centers to deliver efficient and personalized customer interactions. The solution drives data-driven development by providing powerful analytics and insights, helping organizations transform their customer service operations and improve business outcomes. Recognized by Frost & Sullivan for its perfect blend of technology and human touch, Telia ACE also supports on-demand training and consulting to maximize value. Its advanced security and compliance features ensure data privacy and operational reliability. By enabling organizations to adapt to evolving communication patterns, especially among younger audiences, Telia ACE helps future-proof customer engagement strategies. Overall, the platform is a strategic asset that fosters higher efficiency, better customer experiences, and long-term loyalty.

What is Clevenio?

Clevenio answers one question thoroughly: which companies exist in the Nordics, and who makes decisions inside them? It is a B2B sales intelligence platform scoped deliberately to Finland, Sweden, Norway and Denmark. That narrowness is the product. Providers spanning the globe reach the Nordics eventually, but their coverage tapers below the best-known companies, and the taper starts well above where most of the region's commercial activity happens. Because company records are drawn from the official business registers of each country — never from scraped web profiles or user-submitted entries — the company layer is complete rather than sampled. Clevenio therefore offers 100% TAM coverage across the four markets, at every size band, from one-person firms up to the large caps. Each record arrives with registry-grade detail: the company's registration number, revenue, employee count, industry classification and website. Decision makers are attached to their employers and come with verified email addresses and direct phone numbers, so a list can go straight into outreach. Consider Clevenio if your revenue target sits in the Nordics and you need the full market rather than the recognisable part of it.

Media

Media

Integrations Supported

Boost.ai
Calabrio Quality Management
Centrical
Feelingstream
Findity
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Nexetic
Salesforce
TeamEngine

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Telia Company

Date Founded

1853

Company Location

Sweden

Company Website

ace-showcase.com

Company Facts

Organization Name

Clevenio

Company Location

Finland

Company Website

clevenio.com

Categories and Features

Call Center

Not specified

Cloud PBX

Not specified

Telephony

Not specified

Categories and Features

CRM

Not specified

Sales

Not specified

Sales Engagement

Not specified

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