Cloudli Reviews & Ratings

Cloudli

1.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 2 Ratings

Total 1 out of 5 stars
ease 1.5 out of 5 stars
features 2 out of 5 stars
design 1.5 out of 5 stars
support 1 out of 5 stars

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What is Telia ACE?

Telia ACE is the Nordic region’s premier contact center as a service (CCaaS) platform, trusted by over 100,000 daily users and facilitating more than 350 million interactions annually across various industries and sectors. The platform enables organizations to create a truly seamless omnichannel experience, integrating all customer communications—voice, chat, text, and digital channels—into one cohesive interface to enhance accessibility and satisfaction. Telia ACE’s robust integration capabilities allow it to work effortlessly with most third-party systems, supporting complex customer journeys from start to finish. It leads the market with cutting-edge AI and speech technology applications, powered by deep learning and supported through partnerships with industry giants like Google and Microsoft. Telia ACE offers comprehensive tools such as automation, video conferencing, AI-powered virtual assistants, and smart knowledge bases, empowering contact centers to deliver efficient and personalized customer interactions. The solution drives data-driven development by providing powerful analytics and insights, helping organizations transform their customer service operations and improve business outcomes. Recognized by Frost & Sullivan for its perfect blend of technology and human touch, Telia ACE also supports on-demand training and consulting to maximize value. Its advanced security and compliance features ensure data privacy and operational reliability. By enabling organizations to adapt to evolving communication patterns, especially among younger audiences, Telia ACE helps future-proof customer engagement strategies. Overall, the platform is a strategic asset that fosters higher efficiency, better customer experiences, and long-term loyalty.

What is Cloudli?

Discover cutting-edge, feature-rich solutions customized for your unique business requirements. With Cloudli's state-of-the-art mobile-first business communications technology, you can enhance your operations and deliver an outstanding customer experience. Implementing our Cloud Business Phone solution allows you to streamline your business processes, modernize communication methods—including voice, text, and shared phone lines—while also lowering expenses. Strengthening your connectivity will help you stay ahead of the competition in your field. With Cloudli, you can revolutionize your phone and fax systems digitally, guaranteeing exceptional continuity, superior customer support, and high-quality service. Our mission is to enable businesses of all sizes to communicate effectively anytime and anywhere, maintaining security, reliability, and efficiency. Over the past two decades, we have led the way in creating business communication solutions that address the common obstacles organizations encounter. Our track record is a testament to the transformative benefits our services provide to clients, demonstrating the positive outcomes that arise from choosing Cloudli. By embracing our technology, you can unlock your business's full potential and drive growth in an increasingly digital landscape.

Media

Media

Integrations Supported

Boost.ai
Calabrio Quality Management
Centrical
Feelingstream
Findity
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Nexetic
Salesforce
TeamEngine

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$15 per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Telia Company

Date Founded

1853

Company Location

Sweden

Company Website

ace-showcase.com

Company Facts

Organization Name

Cloudli

Date Founded

1982

Company Location

Canada

Company Website

www.cloudli.com

Categories and Features

Call Center

Not specified

Cloud PBX

Not specified

Telephony

Not specified

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

Online Fax

Not specified

Telephony

Not specified

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