Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is TellerGraph?
For a considerable duration, TELLERGRAPH has proven to be the standard for tools focused on branch staffing solutions. Its usage has been adopted by a wide array of financial institutions, and it also reaches the phone support and order departments of various non-bank entities. This adaptable tool is particularly suited for any setting where customer wait times are a concern. The TELLERGRAPH Teller Staffing Model functions on a personal computer, determining ideal staffing levels based on set maximum wait times and other parameters designated by the institution. The software provides a visual representation of staffing requirements throughout the day, broken down by each day of the week. These visual aids facilitate comparisons between existing staffing levels and suggested schedules, aiding in the enhancement of both customer service and employee productivity. Furthermore, service and activity benchmarks can be customized for different locations, allowing for up to four service areas in each branch, thereby offering a thorough overview of staffing and scheduling information. This adaptability guarantees that every branch can effectively address its specific operational needs while optimizing overall performance. Consequently, TELLERGRAPH remains an essential asset for improving branch efficiency across the board.
What is CareCalc?
CareCalc is a cutting-edge software solution designed specifically for care homes, allowing providers to accurately assess the daily care hour needs for each resident, translate those needs into exact staffing requirements for every shift, and identify any gaps in staffing to improve workforce planning while reducing reliance on costly agency staff. The application produces real-time, verifiable data on staffing levels in relation to the actual requirements of residents, which is advantageous during inspections by regulatory agencies such as the CQC, as well as when discussing funding justifications with local authorities and families. Moreover, CareCalc monitors fluctuations in resident dependency over time, offers oversight across multiple facilities through unified dashboards, and specifies the necessary skill sets to align staff capabilities with the complexity of care needed. By removing ambiguity and concentrating on person-centered data, CareCalc effectively showcases the total care hours needed, supports the justification of fees, provides crucial compliance records, and maintains a detailed historical account of both resident dependency and staffing decisions. This comprehensive functionality not only boosts operational efficacy but also promotes a higher standard of care for residents, ensuring their needs are met consistently. Ultimately, CareCalc serves as a vital tool in enhancing the overall management and quality of care within care homes.
Integrations Supported
Stackpile
API Availability
Has API
API Availability
Has API
Pricing Information
$10000 one-time payment
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Castle Creative Services
Date Founded
1981
Company Location
United States
Company Website
www.castlecreative.com/tellergraph.htm
Company Facts
Organization Name
Fusion eCare Solutions
Date Founded
2010
Company Location
United Kingdom
Company Website
fusioncare.co.uk/careCalc
Categories and Features
Banking
ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring
Categories and Features
Home Care
Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification