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What is Thirdlane?

Thirdlane is a comprehensive multi-tenant communication platform that combines VoIP calling, unified messaging, video conferencing into powerful solution. Designed for both enterprises, MSPs, telecom providers and resellers, it offers unmatched flexibility, cost-effectiveness, and scalability. Highlights: - PBX with advanced call routing, voicemail, and conferencing. - IVR, call queues, recording, and analytics. - CRM integrations with Click-to-Call and caller ID screen pops. - Thirdlane Connect desktop, web, and mobile apps for collaboration. - Flexible choice: cloud-hosted or on-premises. - White-label Who it’s for: - MSPs and UCaaS providers launching branded communications. - Enterprises seeking a customizable phone system with CRM integration. - Telecom providers and resellers looking for modern PBX offerings. Thirdlane delivers a complete, future-proof phone system for organizations that want to unify communications and scale without compromise.

What is Acrobits?

Transform the way you engage with the Cloud Softphone collaboration platform by creating a customized white-label UCaaS solution tailored to your specific requirements. With Cloud Softphone, you have the flexibility to choose from a vast array of over 100 premium communication features designed to meet diverse needs. Whether you are working in a physical office or on the move, streamline your communication methods effortlessly. Embrace the modern workplace philosophy by offering instant connectivity options that enhance accessibility. Provide your teams with a powerful solution that integrates vital business phone capabilities with top-notch UCaaS functionalities, promoting a cohesive collaborative environment. Keep your customers updated while reducing battery drain through efficient push notifications. Amplify your platform's communication prowess by adding file transfer capabilities, allowing users to exchange various file types seamlessly. Furthermore, improve your application with enhanced voice and video features backed by codecs that ensure outstanding call quality, enabling users to interact fluidly across all communication channels. By harnessing these innovative features, you can cultivate a more productive and interactive communication landscape within your organization, ultimately leading to better teamwork and improved outcomes. This approach not only enhances user satisfaction but also positions your organization as a leader in adopting cutting-edge communication technologies.

Media

Media

Integrations Supported

FlyNumber
Freshdesk
HubSpot CRM
Microsoft 365
Microsoft Teams
Pipedrive
Salesforce
Zapier
Zendesk
Zoho CRM

Integrations Supported

FlyNumber
Freshdesk
HubSpot CRM
Microsoft 365
Microsoft Teams
Pipedrive
Salesforce
Zapier
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$120 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Thirdlane

Date Founded

2003

Company Location

United States

Company Website

www.thirdlane.com

Company Facts

Organization Name

Acrobits

Date Founded

2008

Company Location

Czechia

Company Website

www.acrobits.net

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

PBX

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

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