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net2phoneScattered conversations cost businesses time, money, and customers. When voice, chat, video, and support tickets live in different systems, teams lose context, customers repeat themselves, and problems take longer to solve. net2phone fixes this. For 30+ years, net2phone has built AI-powered communication technology for businesses that treat customer experience as a competitive advantage. Today more than 500,000 users rely on net2phone to turn everyday conversations into retention and growth, backed by expert guidance at every step of implementation and beyond. Unite brings voice, messaging, video, and chat together in one workspace. Calls and video are recorded and transcribed automatically, sentiment analysis flags how conversations are actually going, action items get tracked without manual entry, and AI drafts the follow-up emails, so teams stop switching tabs to get work done. AI Agent takes routine work off your team's plate entirely. It answers customer questions, resolves support cases, books appointments, and processes returns across phone and chat, in more than 30 languages, and hands off to a human the moment a conversation needs one. Coach AI reviews every single voice, video, and text interaction, not a sample, so managers can see exactly how each rep and department are performing, spot coaching opportunities, and act on real call summaries and sentiment data instead of guesswork. uContact powers high-volume sales and support operations with intelligent routing, omnichannel automation, and live dashboards, keeping customer experience consistent no matter how much volume comes in. net2phone integrates with the systems you already run, includes a no-code workflow builder, and is protected by enterprise-grade security throughout, so the technology keeps delivering measurable results long after go-live.
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Threado operates as a community automation platform that assists in pinpointing opportunities, refining workflows, and encouraging growth within various communities. It seamlessly connects with popular platforms like Slack, Discord, Discourse, and GitHub. Community leaders globally rely on Threado to reveal untapped potential, nurture advocates, enhance engagement, and build sustainable communities. Utilizing Threado allows for the creation of effective workflows, enabling users to take a step back while it handles onboarding, activation, feedback collection, and beyond. You can swiftly identify champions and rising stars, as well as assess the general sentiment and trending topics within your community. Additionally, it highlights organizations that are actively engaged in your community, which removes the hassle of endless scrolling; the AI-driven support system prioritizes key conversations that need your attention. Users can discover, filter, and participate in these discussions directly through Threado, making it an invaluable tool. The platform's comprehensive community CRM allows for bulk viewing, segmenting, and tagging of members, which streamlines engagement across different platforms, including email. This integration enhances the tools you’re already familiar with, greatly improving the community management experience. Consequently, you can allocate more time to strategic priorities while Threado efficiently enhances your community interactions and overall engagement efforts.
What is SelfCommunity?
Now is the ideal time to create your own Social Network using the SelfCommunity SaaS platform, which allows you to boost user participation, enhance brand visibility, and strengthen customer feedback and loyalty. You can seamlessly integrate your Social Community into your website and create a dedicated App for a more personalized experience. This platform empowers you to take charge of your Social Network's strategy, content, and data, offering the flexibility to customize it according to your unique needs. By fostering a lively and engaging community that reflects your brand's values and interests, you can unite users around common passions. Additionally, you can unlock valuable insights from your data with a comprehensive suite of social and marketing analytics designed to promote actionable outcomes. Explore how you can effectively utilize Your Data Provisioning to maximize your community's potential. As you cultivate and grow your community, harness the full potential of a Social Network, setting up your Social Community on your website while launching dedicated applications for both iOS and Android platforms. With the ability to manage, publish, and share your content effortlessly, you can encourage community interaction and participation. By actively promoting your products, services, and diverse marketing strategies, you can significantly enhance your outreach and engagement, paving the way for long-term growth and success while also creating a space where users feel connected and valued.
Integrations Supported
Apollo GraphOS
Discord
Discourse
GitHub
HubSpot CRM
HubSpot Customer Platform
Mixpanel
Notion
Slack
API Availability
API Availability
Has API
Pricing Information
$41 per month
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Threado
Company Website
www.threado.com
Company Facts
Organization Name
Quentral
Date Founded
2019
Company Location
Italy
Company Website
selfcommunity.com
Categories and Features
Community
Not specified
Categories and Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Website Management
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Market Research
Benchmarking
Statistical Analysis