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What is Toma?

Toma is a cutting-edge AI solution tailored for automotive dealerships, designed to develop personalized voice agents that facilitate key operations like scheduling appointments, providing customer assistance, handling parts inquiries, and issuing recall alerts, all while serving as an ever-present virtual team member. This sophisticated platform delivers full receptionist capabilities, managing incoming calls at any hour, confirming and rearranging service appointments, transferring calls when needed, and resolving complex situations through appropriate escalation. Moreover, Toma takes the initiative by launching outbound campaigns, including recall notifications and appointment reminders to reduce no-show occurrences, while also collecting detailed information from callers, such as vehicle details and part numbers, to relay to dealership personnel. By effectively integrating with dealership management systems, Toma taps into real-time data, ensuring seamless, low-latency dialogues that reflect the dealership's up-to-date inventory, service offerings, and operational frameworks. This integration not only improves customer engagement but also streamlines workflow efficiency across the dealership, ultimately leading to enhanced overall performance and customer satisfaction. Additionally, Toma's ability to learn from interactions allows it to adapt and refine its responses, further elevating the dealership's service quality over time.

What is Ringlead Automotive?

Ringlead Automotive guarantees that every online lead is connected to a live salesperson in under a minute, removing the necessity for a CRM queue or manual callbacks. As a result, your sales team can reach out to prospective customers before they have the opportunity to contact competitors. When a lead comes in, the assigned salesperson is notified via a phone call that includes a whisper message with the customer's name and the specific vehicle of interest. Every interaction is meticulously recorded and transcribed, with AI evaluating the conversation and assigning a grade from A to F based on various performance metrics, automatically identifying any missed appointments, unresolved objections, or poor greetings. The platform was crafted by a group of former general and sales managers who have examined over 50,000 calls and successfully facilitated more than 20,000 automotive sales. It boasts seamless integration with over 30 different CRMs, including well-known names like VinSolutions, ELEAD, DealerSocket, DriveCentric, CDK, and Tekion, among others. Most dealerships can begin utilizing the service within just 48 hours, and if they do not secure a minimum of 20 booked appointments in the first 30 days, they will be granted the next month free of charge, with no setup fees incurred. This groundbreaking approach not only accelerates the lead conversion process but also greatly improves the overall productivity of the sales team while allowing dealerships to focus on customer relationships. Additionally, the sophisticated analytics provide valuable insights that can help refine sales strategies over time.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1495
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Toma

Date Founded

2024

Company Location

United States

Company Website

www.toma.com

Company Facts

Organization Name

Ringlead Automotive

Date Founded

2024

Company Location

Canada

Company Website

www.ringlead.ca

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

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