Twilio Reviews & Ratings

Twilio

4.8 out of 5 stars

Ratings and Reviews 13 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Twilio?

Leverage the programming language you already enjoy to swiftly prototype concepts, create communication applications that are ready for production, and deploy serverless solutions all within a single API-driven platform. Twilio offers a comprehensive, fully-customizable platform featuring versatile APIs for every communication channel, advanced built-in intelligence, and a robust global infrastructure designed to scale alongside your needs. Seamlessly integrate powerful APIs to initiate the development of solutions for SMS, WhatsApp, voice, video, and email communications. Explore extensive documentation and software development kits (SDKs) available in a variety of programming languages such as Ruby, Python, PHP, Node.js, Java, and C#, or kick off your initial project using our open-source code templates that facilitate the rapid creation of production-level communication applications. Additionally, you can tap into insights and support from a thriving community of over 9 million developers, offering valuable guidance and inspiration for your upcoming projects. So don’t hesitate—sign up today and embark on your development journey.

What is PRSONAS™ Digital Experience Platform?

At PRSONAS™ by nuMedia, our team of specialists will assist you in creating a digital workforce specifically designed to meet your company’s unique requirements and seamlessly connect with your current software systems. Picture a uniquely tailored digital representative engaging with your clients, streamlining operations, analyzing data, and providing valuable insights to ensure unparalleled customer interaction! The PRSONAS™ digital solution offers an effortless engagement method that utilizes natural communication and expressions, allowing you to connect with your customers around the clock, every day of the year. This personalized brand ambassador will distinguish you from your rivals while fostering a deeper relationship with your audience. Collaborate with us to lower your onboarding and operational expenses, ensuring your human team remains efficient and satisfied as they focus on more critical tasks. With our support, you can enhance customer satisfaction and loyalty like never before.

Media

Media

Integrations Supported

Aritic Mail
Armour365
Bizstim
BlueDot
CargoFlare
Dovetail Software
EFMFM
GLIDEPARCS
Google Cloud Contact Center AI
GrowPath
HoneyBook
Kintone
MoveitPro Software
NHANCE NOW
QEval
RealScout
RemOnline
Telerivet
Voicy.ai
mHelpDesk

Integrations Supported

API Availability

Has API

API Availability

Has API

Pricing Information

$0.0085 per min
Programmable Voice: Starting at $0.0085/min to receive and $0.014/min to make a call.
Programmable SMS: Starting at $0.0079 to send or receive a message.
Twilio SendGrid Email API: Start for free with 100 emails/day. Paid plans start at $19.95/month.
Free Trial Offered?

Pricing Information

Varies
Pricing varies

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Twilio

Date Founded

2008

Company Location

United States

Company Website

www.twilio.com/en-us

Company Facts

Organization Name

PRSONAS by nuMedia Innovations

Date Founded

1999

Company Location

United States

Company Website

www.prsonas.com

Categories and Features

Application Development

Access Controls/Permissions
Code Assistance
Collaboration Tools
Compatibility Testing
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Testing Management
Web App Development

Call Recording

Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition

Chat SDK & API

Not specified

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
IVR / Voice Recognition

Communication APIs

Not specified

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat
Video Content

Mobile App Development

Access Controls / Permissions
Any App Development Language
Compatibility Testing
Debugging
Enterprise Mobility (EMM/MAM)
For Consumer Apps
For Enterprise Apps
Integration Options
Mobile App Security
Multi-Factor Authentication (MFA)
Multiple Apps from Same Base
No Dependencies
No-Code
Reporting / Analytics
Single Sign-On (SSO)
Visual Editor

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

SMS API

Not specified

SMS Gateways

Not specified

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

Customer Engagement

Analytics
Communication Management
Community Management
Feedback Collection
Video Content

Visitor Management

Alerts/Notifications
Badge Management
ID Scan
Self Check-in

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