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What is UniVoIP?

UniVoIP's cutting-edge software and solutions enhance productivity, streamline operations, and boost performance, all while adapting to and exceeding the current challenges in business communication. The flagship offering, OfficeConnectâ„¢, boasts over 500 features, including PBX, Omnichannel Contact Center, and Unified Communication capabilities, accessible through both private and public networking options within a multi-instance infrastructure. Additionally, UniVoIP provides UniBridge, a robust solution for high-definition audio, video, and web conferencing, which includes features such as screen sharing and meeting logs, complete with timestamps and concise summaries, all without the need for software installation. This comprehensive suite of tools ensures that businesses can communicate effectively and efficiently in an increasingly digital world.

What is TelcoSwitch?

TelcoSwitch is a leader in telecommunications advancements, committed to equipping UK businesses with cost-effective and efficient solutions for Unified Communications as a Service. We serve both channel partners and direct clients, providing clear and flexible licensing options that meet the unique needs of each organization. Our comprehensive technical training program, along with a dedicated support helpdesk based in London, contributes to our remarkable 97% customer satisfaction rating. Joining the TelcoSwitch channel partner network is entirely free, and we eliminate restrictive practices like forecasting and minimum commitments that could impede your growth. Our diverse array of resources, including training materials and sales documents for customer engagement, enables you to effectively promote your brand while being supported by our top-tier solutions and infrastructure. Additionally, we are committed to continuously improving our services, ensuring that our partners and customers receive exceptional value and support at every turn. We believe that by fostering a collaborative environment, we further enhance the success of all involved.

Media

Media

Integrations Supported

LexisNexis Predictive Modeling
Microsoft 365
Microsoft Outlook
Salesforce
Sugar Sell
Zendesk
Zendesk Sell

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

UniVoIP

Date Founded

2005

Company Location

United States

Company Website

univoip.com

Company Facts

Organization Name

TelcoSwitch

Date Founded

2015

Company Location

United Kingdom

Company Website

telcoswitch.com

Categories and Features

Audio Conferencing

Not specified

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Unified Communications

Telephony

VoIP
Voice & Data Integration

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Mobile Access
Voice Mail

Categories and Features

Business VoIP

Not specified

UCaaS

Not specified

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