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What is Sangoma Wholesale Carrier Services?

Sangoma Wholesale Carrier Services, formerly known as VI Communication Services, has been specifically designed to help Internet telephony service providers (ITSPs) and managed service providers (MSPs) effortlessly deliver the high-caliber services their customers expect. Businesses can take advantage of our communication APIs to weave voice and messaging features into their applications, enabling smooth communication with their client base. By leveraging our services, ITSPs, MSPs, or value-added resellers (VARs) can enrich their current retail SIP trunking offerings by adding extra phone numbers and VoIP functionalities that might not be part of their existing systems, thus unlocking new revenue streams. If you are just starting out, there is also the possibility to establish a new retail SIP trunking service, allowing you to incorporate desired features for your clients, such as messaging, conference bridging, and a range of other services to improve their overall experience. This adaptability not only empowers businesses to meet the demands of their clientele but also positions them to thrive in a constantly shifting telecommunications landscape. Moreover, the ability to customize and expand services as needed fosters long-term growth and customer loyalty.

What is Comcast Business SIP Trunking?

Our advanced SIP trunking solution is engineered to optimize operational efficiency while providing significant cost reductions. Comcast Business SIP Trunking leverages the extensive reach of the nation's largest VoIP network, guaranteeing dependable communication. With dedicated bandwidth that includes a powerful 100 Mbps connection, it ensures smooth and uninterrupted voice and data flow. The flexibility of Comcast SIP allows for multiple configuration options tailored specifically to your business requirements, capable of supporting 6 CCS and handling up to 800 concurrent calls. You can arrange trunks in any configuration that best fits your organization's needs, whether for incoming, outgoing, two-way, single, or multiple trunk groups. Additionally, you have the option to implement features for continuity, such as overflow and failover, ensuring that every call is accounted for, even during peak times or service disruptions. The service is further enhanced by Comcast Business's Quality of Service (QoS) and 24/7 expert assistance. In critical situations, like natural disasters or power failures, you can effortlessly redirect calls to a designated number. Furthermore, you can integrate caller ID capabilities that showcase the name and number of incoming calls, significantly improving your communication effectiveness and overall operational flow. This comprehensive approach not only streamlines communication but also empowers your business to stay connected, regardless of the circumstances.

Media

Media

Integrations Supported

Brekeke CCS

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Sangoma

Date Founded

1984

Company Location

Canada

Company Website

carrierservices.sangoma.com

Company Facts

Organization Name

Comcast Business

Date Founded

1963

Company Location

United States

Company Website

business.comcast.com/enterprise/products-services/unified-communications/sip-trunks

Categories and Features

Communication APIs

Not specified

SIP Trunk

Not specified

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

SIP Trunk

Not specified

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