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What is Sangoma Wholesale Carrier Services?

Sangoma Wholesale Carrier Services, formerly known as VI Communication Services, has been specifically designed to help Internet telephony service providers (ITSPs) and managed service providers (MSPs) effortlessly deliver the high-caliber services their customers expect. Businesses can take advantage of our communication APIs to weave voice and messaging features into their applications, enabling smooth communication with their client base. By leveraging our services, ITSPs, MSPs, or value-added resellers (VARs) can enrich their current retail SIP trunking offerings by adding extra phone numbers and VoIP functionalities that might not be part of their existing systems, thus unlocking new revenue streams. If you are just starting out, there is also the possibility to establish a new retail SIP trunking service, allowing you to incorporate desired features for your clients, such as messaging, conference bridging, and a range of other services to improve their overall experience. This adaptability not only empowers businesses to meet the demands of their clientele but also positions them to thrive in a constantly shifting telecommunications landscape. Moreover, the ability to customize and expand services as needed fosters long-term growth and customer loyalty.

What is Plivo?

Plivo Communications Platform serves as both a Cloud API Platform and a Global Carrier Services Provider, delivering top-notch cloud communication solutions at competitive rates. Users can make voice and SMS calls to virtually any country, while also having the option to acquire local numbers in 55 different nations. Additionally, Plivo provides round-the-clock technical support at no cost, ensuring that experts are readily available to assist customers with any challenges they may encounter. This commitment to customer service enhances the overall user experience, making Plivo a reliable choice for businesses seeking effective communication tools.

Media

Media

Integrations Supported

Callision
Cloudonix
Cordial
Dograh
Enerpize
Gymdesk
HostBill
Latenode
Noction IRP
Pipedream
Rayven
SmartCar
SwarmHR
Tookan
TrackDrive
UltraSMSScript
WaveKat Voice
XCALLY
n8n
thinQ

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$.005 / SMS
Pricing details found on website. Volume discounts available.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Sangoma

Date Founded

1984

Company Location

Canada

Company Website

carrierservices.sangoma.com

Company Facts

Organization Name

Plivo

Date Founded

2011

Company Location

United States

Company Website

www.plivo.com

Categories and Features

Communication APIs

Not specified

SIP Trunk

Not specified

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Bulk SMS

Not specified

Chat SDK & API

Not specified

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
IVR / Voice Recognition

Communication APIs

Not specified

Mobile App Development

For Consumer Apps
For Enterprise Apps
Multi-Factor Authentication (MFA)
Reporting / Analytics

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

SMS Gateways

Not specified

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Text to Speech

API
Adjust Speaking Rate / Pitch
Audio Optimization
Custom Lexicons
Different Voice Choices
Multi-Language Support
Synchronize Speech

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