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What is VOXA Voice Agent?

VOXA Voice Agent is a web-based AI tool tailored for the hospitality and real estate industries, facilitating smooth voice and chat communications. It integrates verified property information, operational guidelines, services, and frequently asked questions specific to each business. Website visitors can ask common questions, receive immediate responses, and get directed to options for booking, inquiries, viewings, or contacting the business. The platform skillfully interprets conversational intent, gathers relevant context from guests or potential leads, and escalates requests when crucial information is missing or when human assistance is required. In hospitality, it effectively addresses needs concerning amenities, arrival procedures, property regulations, and common queries during guests' stays, while in real estate, it manages inquiries about properties, buyer or tenant requirements, and requests for viewings. Additionally, the client dashboard provides valuable insights into interactions, the agent's status, AI confidence metrics, and instances where escalation occurs. VOXA is designed to complement existing systems such as property management, booking, customer relationship management, and the workforce, rather than replacing them. By integrating seamlessly with these systems, it not only boosts operational efficiency but also enhances the overall customer experience, ensuring that users feel supported throughout their interactions. This approach allows businesses to maintain a personal touch while leveraging advanced technology.

What is Flip?

Flip CX is a cutting-edge voice AI platform that transforms traditional customer support phone systems by automating incoming calls to create a conversational experience similar to that of Alexa, effectively addressing simple and repetitive customer questions without requiring human intervention. This platform is particularly beneficial in high-call-volume industries like retail e-commerce, healthcare, and transportation, as it efficiently manages common inquiries related to order statuses, returns, scheduling, billing, ride bookings, and more, significantly reducing the chances of missed calls and minimizing customer wait times. Equipped with pre-built AI workflows and smooth integrations, Flip CX removes the need for coding or manual development of call flows, enabling quick implementation through tools that analyze existing call patterns via a feature known as "Listen Mode," which activates automation intents based on real usage data. Additionally, Flip smoothly integrates with existing telephony and CRM systems, offering support for over 80 native integrations while providing valuable analytics that yield insights into customer satisfaction and revenue performance. This holistic strategy not only streamlines business operations but also significantly improves the customer experience by delivering prompt answers to their inquiries. By leveraging such advanced technology, businesses can elevate their customer service capabilities and maintain a competitive edge in the market.

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Integrations Supported

AfterShip
Autofleet
Avaya Cloud Office
Chatdesk
Experity
Infocabs
Justuno
Kodif
Lang.ai
Loop Subscriptions
Microsoft Dataverse
PatientPay
Richpanel
Siena
SmartMove
Spectrum
Zendesk
Zowie
athenaOne

Integrations Supported

AfterShip
Autofleet
Avaya Cloud Office
Chatdesk
Experity
Infocabs
Justuno
Kodif
Lang.ai
Loop Subscriptions
Microsoft Dataverse
PatientPay
Richpanel
Siena
SmartMove
Spectrum
Zendesk
Zowie
athenaOne

API Availability

Has API

API Availability

Has API

Pricing Information

€79/month + €99 one-time activ
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

AIBUILDHUBS

Date Founded

2026

Company Location

Greece

Company Website

aibuildhubs.com

Company Facts

Organization Name

Flip

Date Founded

2018

Company Location

United States

Company Website

flipcx.com

Categories and Features

Categories and Features

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