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What is ValueText?

ValueText is a dynamic messaging tool tailored specifically for Salesforce users, facilitating seamless communication across multiple channels, including SMS, WhatsApp, and Telegram. Users can easily initiate text conversations from their Salesforce records, encompassing contacts, leads, opportunities, and even custom entities, making engagement straightforward and efficient. The application features a central Chat Console and Converse Inbox to effectively manage customer interactions, ensuring that all communication is consolidated within a single platform. Users have the ability to personalize their messaging experience by incorporating custom labels, leveraging dynamic templates, sharing files and audio messages, scheduling texts, and establishing automated responses, among other functionalities. For those who need to distribute messages to numerous recipients simultaneously, ValueText streamlines this task through List Views, Reports, or Campaigns, making bulk communication hassle-free. Custom messages can be created, or existing templates and bots can be utilized to enhance the efficiency of interactions. If you’re looking to improve productivity and save time, ValueText enables the automated sending of SMS and WhatsApp messages directly within Salesforce using native automation tools, allowing users to quickly confirm appointments, send reminders, offer special deals, and more. This ensures that users remain focused on their core responsibilities while improving their communication workflows. Overall, this holistic messaging solution not only increases operational efficiency but also strengthens customer relationships by providing timely and relevant interactions.

What is BulkSMS.com?

BulkSMS is a business messaging and SMS gateway platform developed by Celerity Systems to help organizations communicate with customers, employees, and other contacts through mobile messaging. The software provides multiple messaging interfaces, including a browser-based application, downloadable Windows and macOS desktop software, and an API for programmatic integration. Users can send individual or bulk SMS messages, organize contact lists, import recipient information, and create personalized communications using message templates. Its campaign management capabilities include scheduled messaging, configurable sender IDs, automated opt-in and opt-out handling, and support for long messages and Unicode characters. Two-way SMS functionality allows recipients to respond to outgoing messages, with incoming replies available through the messaging dashboard or supported integrations. The platform offers dedicated incoming long numbers and SMS shortcodes for businesses that require additional options for receiving messages and managing customer interactions. Its REST API enables developers to integrate SMS functionality into websites, customer relationship management systems, mobile applications, and automated business workflows. Webhooks and messaging integrations support automated appointment reminders, order confirmations, service notifications, one-time passwords, payment alerts, and other event-triggered communications. BulkSMS also provides RCS Business Messaging for branded messages with rich media and interactive buttons, alongside WhatsApp Business Messaging for customer notifications, marketing, and support. Reporting and account management features include delivery status tracking, message histories, downloadable reports, SMS credit purchases, automated credit top-ups, and low-balance notifications.

Media

Media

Integrations Supported

Salesforce
Telegram

Integrations Supported

ACTIVE Network
ActiveCampaign
DojoExpert
Easyflow
Freshdesk
LeadsBridge
Mailchimp
Microsoft Dynamics 365
Paessler PRTG
Quickwork
Rayven
RemOnline
SaveMyLeads
Teamstack
VEVS Boat Rental Software
VEVS Car Rental Software
WHMCS
Zoho Marketing Automation

API Availability

API Availability

Has API

Pricing Information

$5 per user per month
Basic: $5 per user per month
Standard: $9 per user per month
Pro: $18 per user per month
Free Trial Offered?

Pricing Information

Pricing depends on quantity and region
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac
On-Prem

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

ValueText

Date Founded

2017

Company Location

India

Company Website

valuetext.io

Company Facts

Organization Name

BulkSMS.com

Date Founded

2000

Company Location

South Africa

Company Website

bulksms.com

Categories and Features

Bulk SMS

Not specified

SMS Marketing

Not specified

WhatsApp Marketing

Not specified

Categories and Features

Bulk SMS

Not specified

SMS API

Not specified

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging

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